Communications

Dispatcher Asisha Milton will never forget this call

Dispatchers will soon ask 911 callers to make reports elsewhere for incidents that don't require a police response

Keith Thornton, Jr., the 911 dispatcher on duty when Officer Ella French died, says crime in Chicago is out of control

Protect officer privacy and the integrity of investigations with virtual phone line technology that captures communications and digital evidence in the cloud

Sheriff Mike Chitwood says the new resources will improve outcomes for everyone

Sometimes, police need to share disturbing pictures or video on social media to catch criminals, but content moderation is a tricky subject. Here’s what agencies need to know

One union had strong words after Mayor Eric Adams implied cellphones were distracting officers on the job

"This will always be a problem here whether we want to admit it or not," said Sheriff Gregory Tony

“It has been a game changer and a force multiplier,” said Birmingham Police Officer Rodarius Mauldin

Police say the page provides transparency without disclosing personal information

Warrenton Police leaders hope the feedback will encourage officers to be more communicative

The command vehicles will provide critical support for both natural and man-made disasters

The formal recording of investigative interviews is critical to any criminal case

Cadets have already started taking 911 calls, while some police officers remain in training

Verizon Frontline’s cloud-based technology aims to help police detect and respond to crime more efficiently