Dispatcher

Officials say the breach may have leaked the names and addresses of those who tested positive for the virus

'Live 911' allows officers to listen in on 911 calls as they come into dispatch

Amy Cooper called police to report she was being threatened by “an African-American man”

The Baltimore Police Department is using data collection and analysis to make informed decisions about staffing and resource allocation

To meet the evolving needs of law enforcement, a CAD/RMS platform must be customizable, user-friendly and cloud-based

Having spent time on both sides of the dispatch center, I’d like to make just a few suggestions for making life easier – and safer – for each other

During hard times, it can be difficult to remember the good you or your employees have done, but that’s the heart of workplace engagement

Pushing decision-making power down to the front line empowers people and fosters buy-in

It is critical that agencies prepare, educate and train dispatchers to evaluate the signs and symptoms of COVID-19

We lose 1,000 Americans a day to sudden cardiac arrest – here’s how cops could help

Virginia research project highlights possible solutions for filling hiring and knowledge gaps

This list will have you shaking your head in disbelief