Dispatcher

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Reality Training: How to keep your head up
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In the age of increased pressure on law enforcement, it can be tough to don the uniform each day and go out into a world that seems unappreciative of what you do. Dave Smith provides tips on how to keep your head up.
911 dispatcher aids her own family in fire
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A Texas 911 dispatcher recently fielded an emergency call from her own daughter, who was reporting that their house was on fire.
How dispatchers should handle active shooter calls
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This Dispatcher Active Shooter specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
Betsy Brantner Smith: Dispatcher Safety and Survival
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A person might one day enter a police station, see a uniformed dispatcher, and try to do harm to the department. Have a plan of action ahead of time.
Betsy Brantner Smith: Officer-Dispatcher Relations
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Betsy Brantner Smith discusses the love-hate relationships between cops and their dispatchers. This is an issue that comes up often in the industry. Betsy discusses a few tips to keep in mind in order to keep this relationship on good terms.