In the age of increased pressure on law enforcement, it can be tough to don the uniform each day and go out into a world that seems unappreciative of what you do. Dave Smith provides tips on how to keep your head up.
This Dispatcher Active Shooter specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
Betsy Brantner Smith discusses the love-hate relationships between cops and their dispatchers. This is an issue that comes up often in the industry. Betsy discusses a few tips to keep in mind in order to keep this relationship on good terms.