Communications Operator / 911 Police Dispatcher

Washtenaw County Sheriff's Office - Ann Arbor, Michigan

Jan 10, 2017

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Application Deadline:
Dec 31, 2020

Salary Information

Entry Level:
$36,713 annual
Top Pay:
$58,631 annual

Job Description


Under the supervision of a higher classified employee, is responsible for receiving police calls, dispatching cars and personnel, maintaining required records, maintaining and updating department computer systems. This position is a seven-day-per-week 24-hour-per-day operation. Work schedules will include nights, weekends, holidays and unanticipated overtime.


Responsible for in-comming emergency and non-emergency calls via phone, radio and emergency hook-ups from Sheriff's road patrols, city and State Police, fire departments, ambulance sercies and the public, which requires sitting for prolonged periods of time.

Eyesight corrected to 20/20 and hearing in both ears not less than 40db, listening and talking by telephone, using finger and wrist dexterity in the operation of a computer terminal, viewing a computer screen and handwriting notations.

Enters and retrieves various information in the LEIN and CLEMIS computer systems.

Upon receipt of calls, makes the decision as to what police or fire units are to be notified and verbally provides pre-arrival emergency medical care/dispatching instructions, at times, during life-threatening situations.

Prepares and maintains required records and reports on all calls received as to nature, time, car number, personnel assigned, location of request and by whom made.

Performs a variety of related duties as required.

Ability to operate computer keyboard.

Ability to exercise good judgment.

Think quickly.

Copy accurately and speak clearly and concisely.

Ability to remain calm during stressful situations.

Knowledge of the geography of Washtenaw County preferred.

The above statements are intended to describe the general nature and level of work being performed by employees assigned this calssification. They are not to be construed as an exhaustive list of all job dutied performed by personnel so classified.


Additional Information

You may find more information and apply for this postion on the Washtenaw County website located at:



Job Requirements

  • Age: 18
  • Education: High School Diploma or GED
  • Experience: N/A

Must successfully complete the testing and assessment process that will include CritiCall, oral board interview, and background survey.

Contact Informaton

Charlene Gransden

Washtenaw County Sheriff's Office
2201 Hogback Rd
Ann Arbor, Michigan 48105
phone: 7349734650

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