Police Communications Specialist

Austin ISD Police Department, Austin, Texas - Austin, Texas

Jul 13, 2018

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Application Deadline:
Sep 30, 2020

Salary Information

Entry Level:
$20.5 monthly

Job Description

Police Dispatch employees dispatch Austin ISD Police Officers to calls for service as needed. The employee will also monitor and answer phones, alarm systems, cameras, and various other programs needed to complete their tasks.
The position requires the ability to handle multiple duties simultaneously while also responding to interruptions. Incumbant must be able to operate a wide variety of communications equipment as well as standard office equipment such as computers, fax machines, and copiers to name a few.
Strong interpersonal skills are required.
The Telecommunications Specialist will work a variety of shifts within a 24 hour period to include weekends and holidays within a 5 day work week.
A minimum typing speed of 45 wpm is required.
Position requires a High School Diploma or G.E.D.
A Telecommunicator license from the Texas Commision on Law Enforcement must be obtained within the 1st year of employment.

Additional Information

Screen and direct telephone calls (e.g., determine the nature of the call, dispatch personnel as required, direct call to the appropriate person or take and deliver messages as necessary.)
Monitor school district alarm systems (e.g., dispatch patrol officers as necessary; update account information as users enter and leave; assist personnel with alarm panel problems; contact alarm technicians.)
Monitor, record, and log all information transmitted across radios.
Monitor other equipment (e.g., APD scanner, service center entry gate.)
Enter and retrieve data on computer systems (e.g., data from complaint calls, TCIC/NCIC Systems.)
Perform miscellaneous clerical duties (e.g., type, file.)
++OTHER DUTIES AS ASSIGNED:++ Perform other related duties as assigned
Work is performed in normal office working conditions, but involves long periods of sitting. This position may involve rare exposure to blood or body fluids. Requires some heavy lifting- office supplies. Regular attendance is required for this position.
Incumbent receives both detailed and general instructions from the Supervisor on a daily basis. Work may go either to a co-worker or the supervisor for review. Incumbent has frequent contact with co-workers and other personnel within the department as well as faculty and staff, students, parents, and the general public. This position involves extensive telephone work and response to numerous and varied inquiries and requests from contacts listed above.
Duty Days: 260
Pay Grade: PD1 Starting Salary: $20.50/Hr
Social Security
Teacher Retirement
Comprehensive Benefits Package
Employee Discount Program

Job Requirements

  • Age: 21
  • Education: High School Diploma or G.E.D.
  • Experience: Not required for Full Time Position
Visit either of the sites listed below in order to complete an application.
The first one takes you straight to the applications site, the second one takes you to the Austin ISD official site and will require more steps.
At 2nd site listed above go to careers then scroll to jobs and click on jobs. At the left hand corner of the page, click on Police/Security/Safety. From here click on Police Communication Specialist, then go to Police Dispatcher.
At this site you will also notice a Temp/Hourly -Police Dispatcher position. The Temp/Hourly position requires that the applicant be state certified.
The Police Dispatcher position does NOT require applicant to come in with a state certification. We will train the employee upon hiring and the employee will be required to complete their certification within the 1st year of employment.

Contact Informaton

Mary Lou Alfaro

Austin ISD Police Department, Austin, Texas
Austin, Texas
phone: 512-414-0093

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