Police Dispatcher (On-Call)

City of Coronado - Coronado, California

Apr 23, 2020

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Application Deadline:
Dec 21, 2020

Salary Information

Entry Level:
$$26.62 hourly
Top Pay:
$$35.67 hourly

Job Description

This is a part-time, temporary, on-call position that does not include benefits and may not exceed 29 hours a week or 1,000 hours in a fiscal year (960 Hour limit for CalPERS Retired Annuitants).

The purpose of this role is to provide additional part-time Dispatcher staffing as needed for the Coronado Police Services Department. The working hours will be varied. Due to the nature of this on-call position and condensed training schedule, only applicants who are current (or recent) Dispatchers employed at San Diego County law enforcement agencies will be considered. Please see minimum requirement section for details.
Positions in this class use radio equipment, varied computer programs and printers in situations requiring incumbents to establish priorities and handle several emergencies simultaneously and to work with a high level of accuracy. Incumbents work under the general supervision of the Police Support Services Supervisor and functional or technical supervision may be provided by other department staff. Incumbents are expected to use established guidelines, precedent and good judgment in resolving dispatch problems and service requests, requesting direction from a supervisor in situations requiring establishment of or departure from standard operations.  Incumbents must use good judgment in advising the watch commander of pertinent field problems and service requests.

Key Responsibilities

The following tasks are typical for positions in this classification.  Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here.

  • Receives emergency calls from the public requesting police or other emergency services, determines nature and location of emergency, assesses priority and dispatches fire and police emergency units in accordance with established procedures.
  • Answers non-emergency calls for assistance; maintains contact with all units on assignment; maintains status and location of police field units; communicates verbally in a clear, distinct, audible manner that is easily understandable over the phone and face-to-face.
  • Checks files for criminal records of subjects for authorized personnel.
  • Logs stolen, recovered, and towed vehicles.
  • Types, records and files a wide variety of police records, reports, and materials including memos, letters, financial reports, complaints, declarations, fingerprint cards and index cards on bookings, warrants, citations, crime and traffic reports, bad checks and forgery files.
  • Sorts, files, copies and distributes crime reports, traffic reports, citations, petitions, and other materials to appropriate personnel; assembles, codes, records and summarizes a variety of police record data including serious crime offenses, stolen vehicles, crime reports, booking sheets and file interrogation cards.
  • Reviews documents for errors or omissions and refers to appropriate issuing officers for correction.
  • Operates computer terminal and teletype machine to enter, modify, and retrieve data; provides clerical support as assigned in the department.
  • Assists department and the public in person, at the counter and by phone performing record checks, collecting fees, and mailing out requested reports to outside agencies in accordance with established regulations.
  • Provides general information regarding department policies, procedures and regulations; receives, sorts, and distributes mail.
  • Assists in training new personnel; provides court testimony as required.
  • Uses established guidelines, precedent and good judgment in resolving dispatch problems and service requests, requesting direction from a supervisor in situations requiring establishment of or departure from standard operations.

Additional Information

A City of Coronado online employment application and copies of licenses and/or certificates must be received by Human Resources Division on-line at: https://www.governmentjobs.com/careers/coronado

Job Requirements

  • Age: 18
  • Education: N/A
  • Experience: Applicants must have one year working level experience performing radio dispatch for a Public Law Enforcement Agency in San Diego County and either be currently or recently (within the last three years) employed under these requirements.

A typing certificate with a net corrected speed of 40 words per minute ++dated within one year of the time of application is required++ and MUST be attached to employment application in order to be considered to move forward in the process.

Contact Informaton

Brittany Greenhalgh

City of Coronado
Coronado, California 92118
phone: 6195227300

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