Public Safety Telecommunicator

Civilian
Yavapai County Sheriff's Office (AZ) - Prescott, Arizona

Sep 15, 2021

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Application Deadline:
Oct 31, 2021

Salary Information

Entry Level:
$$36,946.11 annual
Top Pay:
$$45,081.28 annual

Job Description

Role

Responsible for receiving, transmitting and monitoring radio communications to and from fixed or mobile transmitters; to operate a telephone exchange and teletype equipment and for dispatching proper equipment and personnel to expedite work operations.

Major Duties, Responsibilities

Answers the telephone and all systems and receives emergency calls from citizens, law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance.  Documents pertinent information into the Computer Aided Dispatch System.  Determines proper personnel response and dispatches units.   (20%)

Enter information into a Computer Aided Dispatch (CAD) system and quickly prioritize and assign call for service; update unit activities; communicate, track and monitor the status, location and availability for units.  Manage communications of emergency personnel responding to incidents operations during events such as active shooter and officer down responses.   (20%)

Taking protective actions for first responders by providing life-safety information during responses; analyzing conflicting and/or limited location information to direct first responders to the scene; negotiating with suicidal callers or hostage takers; and deploying to the scene of planned events, major emergencies, or ongoing incidents. (20%)

Perform records inquiries (e.g. registration, drivers' license, wanted persons); provide criminal history information or national crime history; enter records into manual and automated systems.   (20%)

Provides general information to the public.   (10%)

Attends meetings and trainings as per departmental requirements.   (5%)

Performs other job-related duties as assigned.   (5%)

Job Requirements

  • Age: 18
  • Education: High School Diploma or GED
  • Experience: No Prior Experience Needed

Other Skills: Requires continuous or repetitive arm-hand movements.  Remain in a sitting position for extended periods.  Must type 30 words per minute; complete a polygraph, psychological test and successfully complete a background examination including no felony convictions.  Must meet minimum AZPOST standards for hearing, with or without correction.  Must be a minimum of 18 years of age

Contact Information

Erin Tippett

Yavapai County Sheriff's Office (AZ)
255 E. Gurley St.
Prescott, Arizona 86301-3868
phone: 928-554-8611

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