Public Safety Telecommunicator
Yavapai County Sheriff's Office (AZ) - Prescott, Arizona
Jul 29, 2022
- Application Deadline:
- Dec 31, 2022
- Entry Level:
- $20.80 hourly
Responsible for receiving, transmitting and monitoring radio communications to and from fixed or mobile transmitters; to operate a telephone exchange and teletype equipment and for dispatching proper equipment and personnel to expedite work operations.
Major Duties and Responsibilities:
Answers the telephone and all systems and receives emergency calls from citizens, law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance. Documents pertinent information into the Computer Aided Dispatch System. Determines proper personnel response and dispatches units. (20%)
Enter information into a Computer Aided Dispatch (CAD) system and quickly prioritize and assign call for service; update unit activities; communicate, track and monitor the status, location and availability for units. Manage communications of emergency personnel responding to incidents operations during events such as active shooter and officer down responses. (20%)
Taking protective actions for first responders by providing life-safety information during responses; analyzing conflicting and/or limited location information to direct first responders to the scene; negotiating with suicidal callers or hostage takers; and deploying to the scene of planned events, major emergencies, or ongoing incidents. (20%)
Perform records inquiries (e.g. registration, drivers’ license, wanted persons); provide criminal history information or national crime history; enter records into manual and automated systems. (20%)
Provides general information to the public. (10%)
Attends meetings and trainings as per departmental requirements. (5%)
Performs other job-related duties as assigned. (5%)
- Age: 18
- Education: High School Diploma or GED
- Experience: No Prior Experience Needed
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the county for the purposes of giving or obtaining information, building relationships, making reports, or soliciting cooperation.
Requires continuous or repetitive arm-hand movements. Remain in a sitting position for extended periods. Must type 30 words per minute; complete a polygraph, psychological test and successfully complete a background examination including no felony convictions. Must meet minimum AZPOST standards for hearing, with or without correction. Must be a minimum of 18 years of age.