Albuquerque PD, Verizon Frontline partner to fight crime in real-time

Verizon Frontline’s cloud-based technology aims to help police detect and respond to crime more efficiently

By Police1 Staff 

ALBUQUERQUE, N.M. — The City of Albuquerque has deployed a real-time crime center (RTCC) in partnership with Verizon Frontline, a cloud-based Real-Time Response System (RTRS), Verizon announced in a press release Wednesday. The RTCC aims to help public safety officials detect and respond to violent crimes more efficiently.  

Verizon’s RTRS is a decision-support solution that aggregates data from multiple sources including computer-aided dispatch, records management systems, geographic information systems, and live and recorded video feeds, among others. 

“We have multiple high-risk operations occurring at one time and RTRS allows one central command to have situational awareness of all of them at once,” said Mark Torres, Albuquerque’s RTCC Deputy Commander. “It also helps with deploying the needed resources to our officers and citizens and has given supervisors on-the-scene awareness when they can’t be everywhere. Our officers know RTRS is there and believe it’s for their safety, enabling us to locate them in an emergency.” 

The RTRS technology allows citizens to upload their own videos of crimes, to be organized, stored and filtered for police investigations, according to the release. Verizon Frontline RTRS can also help identify and address terrorist attacks, assisting in the policing of large-scale events and aid investigations with integrated analytics tools, Verizon says.  

“When protecting their communities, public safety agencies need Verizon Frontline, the network and technology built from the ground up for first responders," said Maggie Hallbach, senior vice president of Verizon Public Sector. “Verizon Frontline and RTRS are helping public safety officials in Albuquerque fight crime more efficiently with more actionable data, while also delivering reliability, security, priority and preemption and a commitment to real interoperability.” 

NEXT: Your agency’s guide to building a real-time operations center (eBook)

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