Austin’s 911 Mental Health Diversion Program is getting the right resources to mental health crises and lowering arrest rates
With the Live911 software, deputies are able to respond to calls before they’ve been formally dispatched
NG911 technology breaks down borders and removes the roadblocks that hinder responders from doing their job – saving lives
Axon Dispatch aims to drive faster responses and keep officers and their communities safer
“We know that interference with 911 systems by disabling their phone trunk lines and their radio systems is a prime target of Russian state-sponsored actors.”
Taking the time to acknowledge the issues your officers are facing and talking about it openly is a step in the right direction
Remote desktop units have enabled an ECC to maintain operations during large-scale emergencies even when employees are unable to report to the 911 center
In the public safety space, ease and usability of software is mission critical
Software allows patrol officers to monitor incoming 911 calls in their immediate area providing the ability to hear information in real time
Offerings range from peer intervention virtual reality training to a transformed 911 experience
The clock is ticking for police personnel to get on board with the National Incident-Based Reporting System
Learn how next-generation 911 will help responders navigate COVID-19
Having spent time on both sides of the dispatch center, I’d like to make just a few suggestions for making life easier – and safer – for each other
It is critical that agencies prepare, educate and train dispatchers to evaluate the signs and symptoms of COVID-19
There is an increasingly pressing need for PSAPs to be able to translate text-to-911 messages sent in languages other than English
Software and hardware will be installed at dispatch centers that will give dispatchers immediate location data within 3 feet of the mobile phone being used
Communication problems, especially reliability and interoperability, are widespread and complicate preparedness, training and response
Improve your agency’s ability to manage police calls quickly and effectively
911 call takers and dispatchers are not considered first responders according to the Office of Management and Budget
Though those voices on the other side of the radio are nearly ubiquitous, many officers don’t know a lot about their dispatchers
Dispatchers prioritized the call as a burglary, but officers were tied up on other calls
Learn about how ProQA Paramount uses IAED protocols and other cool features to help call takers improve situational awareness for cops
The Prince George’s County (Md.) Public Safety Communications Center deployed ProQA Paramount to decrease call taker anxiety, improve service and tailor its training program
IAED protocols help calltakers ask the right questions, provide better service and ensure first-responder situational awareness
Pryme radio products have released a new line of headphones, accessories and mics for law enforcement
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