Police Dispatch Equipment News & Articles

• New Orleans 911 dispatch system updated after issues with call prioritization

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  The system will now stop assigning old incidents the same priority designation as emergencies that are underway when residents reach out for help

• The fourth 911 option: Mental health services

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  Austin’s 911 Mental Health Diversion Program is getting the right resources to mental health crises and lowering arrest rates

• Live-streaming 911 calls slashing response times for deputies, Fla. sheriff says

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  With the Live911 software, deputies are able to respond to calls before they’ve been formally dispatched

• Next Generation 911: Why your agency's success and community's safety depends on having updated technology

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  NG911 technology breaks down borders and removes the roadblocks that hinder responders from doing their job – saving lives

• Fresno PD debuts Axon’s computer-aided dispatch system to support responders

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  Axon Dispatch aims to drive faster responses and keep officers and their communities safer

• Public safety agencies warned of Russian cyberattacks on communications, critical infrastructures

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  “We know that interference with 911 systems by disabling their phone trunk lines and their radio systems is a prime target of Russian state-sponsored actors.”

• The impact of mental health on officer retention: What leaders can do to turn the tide

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  Taking the time to acknowledge the issues your officers are facing and talking about it openly is a step in the right direction

• Remote dispatching gives Arlington ECC an edge in operations, staffing

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  Remote desktop units have enabled an ECC to maintain operations during large-scale emergencies even when employees are unable to report to the 911 center

• When UI/UX becomes life or death

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  In the public safety space, ease and usability of software is mission critical

• Live-streaming 911 calls: An innovative approach to officer response

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  Software allows patrol officers to monitor incoming 911 calls in their immediate area providing the ability to hear information in real time

• Axon announces new products to improve police efficiencies, community safety

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  Offerings range from peer intervention virtual reality training to a transformed 911 experience

• Getting your officers ready for NIBRS

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  The clock is ticking for police personnel to get on board with the National Incident-Based Reporting System

• On-Demand Webinar: Gaining situational awareness and sharing information using digitally-enabled 911 services with NGA911

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  Learn how next-generation 911 will help responders navigate COVID-19

• The "love/hate" relationship between cops and their dispatchers

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  Having spent time on both sides of the dispatch center, I’d like to make just a few suggestions for making life easier – and safer – for each other

• The role of the public safety telecommunicator in COVID-19 response

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  It is critical that agencies prepare, educate and train dispatchers to evaluate the signs and symptoms of COVID-19

• TechFest event looks to the future of translation for text-to-911

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  There is an increasingly pressing need for PSAPs to be able to translate text-to-911 messages sent in languages other than English

• High-tech dispatch tool will help Ohio county dispatchers track mobile phone users

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  Software and hardware will be installed at dispatch centers that will give dispatchers immediate location data within 3 feet of the mobile phone being used

• When disaster hits: Improving communications interoperability (eBook)

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  Communication problems, especially reliability and interoperability, are widespread and complicate preparedness, training and response

• 4 ways ProQA increases law enforcement agencies’ efficiency in police call taking

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  Improve your agency’s ability to manage police calls quickly and effectively

• Should dispatchers be officially classified as first responders?

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  911 call takers and dispatchers are not considered first responders according to the Office of Management and Budget

• Who is that voice on the other side of the radio?

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  Though those voices on the other side of the radio are nearly ubiquitous, many officers don’t know a lot about their dispatchers

• 10 minutes pass before police respond to 911 calls of Colo. gunman

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  Dispatchers prioritized the call as a burglary, but officers were tied up on other calls

• 4 awesome dispatch features in ProQA Paramount software

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  Learn about how ProQA Paramount uses IAED protocols and other cool features to help call takers improve situational awareness for cops

• How Priority Dispatch software reduced call taker anxiety, improved 9-1-1 service in Prince George’s County

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  The Prince George’s County (Md.) Public Safety Communications Center deployed ProQA Paramount to decrease call taker anxiety, improve service and tailor its training program

• What IAED protocols are and why you need to adopt them

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  IAED protocols help calltakers ask the right questions, provide better service and ensure first-responder situational awareness

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