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The Redwood City (Calif.) police department is at the forefront of a number of technology trends, and with this recent development may be in uncharted territory
A group of cities in California are moving to implement "Next-Generation 9-1-1" systems
Officers spent a tense 40 minutes convincing a man to step away from a freeway railing
Video alarms part of joint effort by police and alarm industry to release false alarm dispatches
Mitchell died of natural causes, but his children claimed he might have been saved had services been dispatched sooner
The city, which gets 5.7 million calls per year, is shifting many 911 calls to 311 and the Internet
He wrote, "Would somebody please call 911 - my mom's boyfriend won't let her use the phone."
Rigged his phone to make it appear on the police dispatch's caller ID display as if he were calling from San Francisco
Politely called 911 after getting spooked when the owner came home, concerned she might have a gun
The Panasonic Toughbook computers were purchased with federal funds and allocations for border security
The intruder and the Portland homeowner phoned 911 to report the same thing: a strange man in a home
Dispatchers, like all other law enforcement personnel, can suffer from emotional issues as a result of their involvement in critical incidents. By including your dispatchers in debriefs, you can im...
This young man called police to ask if he'd get in trouble for growing marijuana, which ended up getting him arrested
Legislature wants to restrict access unless the caller gives permission for release
The child was not breathing when the responding officers found him in the water, but they revived him with CPR
Arbitrator determined it was too harsh to fire her for failing to send help to a crash victim who was later found dead
The man was bored and anxious because he hadn't smoked a cigarette in two days
The officers didn't arrest the caller but used him as an informant to lead them to another transaction taking place
Floyd Mayweather faces charges of felony coercion, grand larceny and robbery, and misdemeanor domestic battery and harassment
She hoped the twisted rapist would take the bait and call her, and cops were ready when he did
A Wyo. dispatcher encourages parents to talk to their kids about the importance of using 911 only during emergencies
Call led NJ state troopers to draw guns when they stopped a van carrying minority teenage students
Man waited 30 hours for help during a snowstorm, making several 911 calls
He wanted towels, hot chocolate and a hug got, but he got arrested for trespassing instead
The county paid $125,000 to integrate a computer program designed to help better respond to law enforcement-related calls
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