Police Dispatch Equipment News & Articles

• How Priority Dispatch software reduced call taker anxiety, improved 9-1-1 service in Prince George’s County

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  The Prince George’s County (Md.) Public Safety Communications Center deployed ProQA Paramount to decrease call taker anxiety, improve service and tailor its training program

• What IAED protocols are and why you need to adopt them

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  IAED protocols help calltakers ask the right questions, provide better service and ensure first-responder situational awareness

• Pryme releases new headsets, mics for dispatchers

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  Pryme radio products have released a new line of headphones, accessories and mics for law enforcement

• Report: Emergency communications failed in LAX shooting

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  An LAX police dispatcher who received a call seconds after a gunman opened fire last year didn't know where to send officers because no one was on the line

• Calif. police upgrade dispatch center, crusiers

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  By Daniel Carson The News-Messenger  FREMONT, Calif. — The Fremont Police Department will soon use a state grant to put in a new recording system for its dispatch center and new police cruiser comp...

• Police release 911 tapes in child poisoning case

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  As he drove himself to a hospital, an Ariz. man calmly told dispatchers he was stabbed multiple times by his ex-wife

• Rebanding concerns dominate FCC spectrum policy update at APCO 2013

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  FCC Public Safety and Homeland Security Bureau honcho David Furth led a discussion that ranged from narrowbanding to the new rules governing 700 MHz

• FCC addresses 911 services at APCO 2013

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  The FCC and public safety professionals share the desire to provide reliable and accurate emergency response

• Text messaging comes to 911

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  New Orleans is the test bed for Motorola's PremierOne CAD Call Control Client product

• NG911: Preparing public safety dispatchers for the future

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  Now is the time to prepare elements such as peer support and employee assistance programs for the specific impact NG911 may have on dispatchers

• Mass. town opening new 911 call center

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  According to Police Chief John Bryfonski, the center includes a new design, new equipment and even new furniture, all designed to maximize the time of communications staff

• Smart911: Saving lives through information sharing

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  It is important to have a system that allows citizens to have an active role in being prepared and advising emergency responders in advance what their needs are

• Emergency communications and stress: Recognition and mitigation

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  For call takers and dispatchers, by dealing with stress in the moment as well as over the long-term, we can improve our physical and mental health

• Calif. PD launches live video chat for non-emergencies

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  The Redwood City (Calif.) police department is at the forefront of a number of technology trends, and with this recent development may be in uncharted territory

• Calif. bill would let 911 dispatchers accept photos, videos, texts

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  A group of cities in California are moving to implement "Next-Generation 9-1-1" systems

• Police talk Texas man out of suicide attempt

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  Officers spent a tense 40 minutes convincing a man to step away from a freeway railing

• Trend: Police prioritizing response for video alarms

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  Video alarms part of joint effort by police and alarm industry to release false alarm dispatches

• Judge guts lawsuit in Pa. 911 snow death

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  Mitchell died of natural causes, but his children claimed he might have been saved had services been dispatched sooner

• Chicago preps dramatic change in 911 dispatching

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  The city, which gets 5.7 million calls per year, is shifting many 911 calls to 311 and the Internet

• Teen uses Facebook to alert cops in mom's domestic

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  He wrote, "Would somebody please call 911 - my mom's boyfriend won't let her use the phone."

• Ill. man's calls make Calif. SWAT team respond to bogus emergencies

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  Rigged his phone to make it appear on the police dispatch's caller ID display as if he were calling from San Francisco

• Audio: Home intruder calls 911 on self from shower

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  Politely called 911 after getting spooked when the owner came home, concerned she might have a gun

• NM agency gets new computers to curb border crime

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  The Panasonic Toughbook computers were purchased with federal funds and allocations for border security

• Intruder, homeowner call police on each other

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  The intruder and the Portland homeowner phoned 911 to report the same thing: a strange man in a home

• Video: Give closure to dispatchers after critical incidents

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  Dispatchers, like all other law enforcement personnel, can suffer from emotional issues as a result of their involvement in critical incidents. By including your dispatchers in debriefs, you can im...

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