Pryme radio products have released a new line of headphones, accessories and mics for law enforcement
An LAX police dispatcher who received a call seconds after a gunman opened fire last year didn't know where to send officers because no one was on the line
By Daniel Carson The News-Messenger FREMONT, Calif. — The Fremont Police Department will soon use a state grant to put in a new recording system for its dispatch center and new police cruiser comp...
As he drove himself to a hospital, an Ariz. man calmly told dispatchers he was stabbed multiple times by his ex-wife
The FCC and public safety professionals share the desire to provide reliable and accurate emergency response
FCC Public Safety and Homeland Security Bureau honcho David Furth led a discussion that ranged from narrowbanding to the new rules governing 700 MHz
New Orleans is the test bed for Motorola's PremierOne CAD Call Control Client product
Now is the time to prepare elements such as peer support and employee assistance programs for the specific impact NG911 may have on dispatchers
According to Police Chief John Bryfonski, the center includes a new design, new equipment and even new furniture, all designed to maximize the time of communications staff
It is important to have a system that allows citizens to have an active role in being prepared and advising emergency responders in advance what their needs are
For call takers and dispatchers, by dealing with stress in the moment as well as over the long-term, we can improve our physical and mental health
The Redwood City (Calif.) police department is at the forefront of a number of technology trends, and with this recent development may be in uncharted territory
A group of cities in California are moving to implement "Next-Generation 9-1-1" systems
Officers spent a tense 40 minutes convincing a man to step away from a freeway railing
Video alarms part of joint effort by police and alarm industry to release false alarm dispatches
Mitchell died of natural causes, but his children claimed he might have been saved had services been dispatched sooner
The city, which gets 5.7 million calls per year, is shifting many 911 calls to 311 and the Internet
He wrote, "Would somebody please call 911 - my mom's boyfriend won't let her use the phone."
Rigged his phone to make it appear on the police dispatch's caller ID display as if he were calling from San Francisco
Politely called 911 after getting spooked when the owner came home, concerned she might have a gun
The Panasonic Toughbook computers were purchased with federal funds and allocations for border security
The intruder and the Portland homeowner phoned 911 to report the same thing: a strange man in a home
Dispatchers, like all other law enforcement personnel, can suffer from emotional issues as a result of their involvement in critical incidents. By including your dispatchers in debriefs, you can im...
This young man called police to ask if he'd get in trouble for growing marijuana, which ended up getting him arrested
Legislature wants to restrict access unless the caller gives permission for release
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