Small-town policing: How to increase recruitment, decrease crime and improve community relations

Progressive police leadership can transform even the smallest of agencies without spending a dime

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This episode of the Policing Matters Podcast is sponsored by LexisNexis Risk Solutions. Learn more about how their Accurint Virtual Crime Center can help you solve more crime and find non-obvious connections at

Hiring the right people and building a workplace that makes them want to come back to work every day is key to improving both officer retention and community relations, especially in small departments.

In this episode, host Jim Dudley chats with Chief James Small who serves as the public safety director for the Village of Palmyra in Wisconsin about police leadership best practices in small departments. Chief Small recently won the 2020 Innovative Approach to Problem-Solving Award from the Wisconsin Policy Forum for his “ISLAND” approach to leadership and policing. Chief Small talks about the ISLAND concept, which stands for inclusion, safety, laughs, authentic accountability, nourishment and direction.

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