This case study examines how a Sheriff’s Department in Florida switched from outdated paging software to HipLink Software’s HipLink wireless messaging solution. With respect for the law enforcement agency’s proprietary information policies, county and personnel names have been omitted.
Law enforcement IT departments operate under dramatically diff erent circumstances than their enterprise counterparts. Not only responsible for keeping computer networks up and running, the professionals in these departments are often required to manage critical communication systems that can have a profound aff ect on life or death situations.
