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How to buy records management systems (eBook)

Download this Police1 records management systems buying guide to learn key steps for product selection, purchasing and implementation


An FBI document on records management systems (RMS) notes, “Law enforcement agencies now need to communicate agency-to-agency and across continents in order to protect the Nation’s citizens. Nothing is more important to accomplishing that mission than having accessibility to accurate and timely records. Calls for service records and investigative, arrest, criminal identification, detention and even civil records hold information that by themselves mean little; however, when pieced together with information from other jurisdictions, the result can help with all levels of investigations and aid in safeguarding the Nation.”

Simply stated, according to the Law Enforcement Information Technology Standards Council, a records management system is “an agency-wide system that provides for the storage, retrieval, retention, manipulation, archiving and viewing of information, records, documents or files pertaining to law enforcement operations.”

RMS procurement is a resource-intensive effort. It takes due diligence, capturing business requirements, a methodical review of solution providers, training end users and ongoing maintenance. Failing to procure the right RMS can lead to a financial loss and a decrease in morale among agency personnel. A more efficient RMS means that detectives and other officers have more information at their disposal – both from within their agency and across agencies – that could move investigations forward faster to better serve their communities. From the detective working a case, to the records clerk searching for evidence, law enforcement professionals all need information to solve crimes, protect citizens and run more efficient departments.

Included in this guide:

  • Key considerations before purchasing records management systems
  • Top implementation considerations
  • Questions to ask vendors

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