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Part 2: 20 tips for helping a traumatized officer

In Part 1 we shared the first 10 tips for helping a traumatized officer get through his or her experience without making mistakes that may make a difficult situation even worse. Now we share 10 more…

11. Don’t “congratulate” officers after shootings.

Officers often have mixed feelings about deadly force encounters and may find such comments offensive. Also avoid making flippant comments about the event, like “Nice work. That guy had it coming” or calling the officer names like “terminator.” Even if it’s done with the intention of lightening the mood, such comments can be painful and damaging.

12. Offer positive statements about the officers themselves such as, “I’m glad you’re OK.”

13. Skip the second-guessing.

You may find yourself second-guessing the shootings, but keep your comments to yourself. Critical comments have a way of coming back to the involved officers and accomplish nothing positive.

14. Accentuate the positive.

Encourage the officers to take care of themselves and acknowledge their positive coping mechanisms.

15. Don’t let negative behavior slide.

Gently confront a traumatized officer with negative behavioral or emotional changes that persist for longer than one month. Those prolonged negative behaviors can signal a compounding problem that could get worse with time, not better. Encourage them to seek professional help and help them find it if you can.

16. Don’t ridicule.

Don’t refer to officers who are having emotional problems as “mental” or other derogatory terms. Stigmatizing each other encourages officers to deny their psychological injuries and not get the help they need for fear of ridicule.

17. Educate yourself.

Learn about trauma reactions by reviewing written materials or consult with someone who has familiarity with this topic. This will not only help you help fellow officers who have been traumatized, but it will help you understand some of your own feelings should you be involved in a traumatic event.

18. Keep things the same, but acknowledge that something happened.

Don’t pretend like the event didn’t happen but do treat officers like you always have. Don’t avoid them, treat them as fragile, or otherwise drastically change your behavior with them. Most officers want to return to their normal routine as soon as possible.

19. Offer help proactively.

If you know there is something you can do to help relieve a traumatized officer in some way—like taking the officer’s kids out for a day with your family or helping with home maintenance chores—offer the help proactively. Consider saying, “My wife and I are taking the kids to the zoo. We’d like to take your kids along, OK?” or “I’ve got my mower in the back of the truck and I’m in the neighborhood. Can I stop by and mow the lawn real quick?” This takes the onus off the officer to ask for the help. Instead, it becomes as easy as just accepting it.

20. Remember that in this case, your mother was right: “If you don’t have anything nice to say, don’t say anything at all.”

Read Part 1

About the authors:

Dr. Alexis Artwohl is a prominent police psychologist, trainer, consultant, researcher and author of, Deadly Force Encounters: What Cops Need to Know to Mentally Prepare for and Survive a Gunfight. She is a member of the National Advisory Board for the Force Science Research Center , the Force Science News and other law enforcement organizations. Her areas of training include peak performance in high stress situations, preparing to survive deadly force encounters, investigating officer involved shootings and managing the psychological damage caused by trauma and organizational stress. Full details are available on her Web site.

Scott Buhrmaster is the Managing Editor for Police1.com and the Director of Training and Content for the Police1 Training Network. He is also a member of the National Advisory Board for the Force Science Research Center with Dr. Artwohl.

Scott Buhrmaster is the CEO of Calibre Press, one of the leading law enforcement training and information providers in the industry. Scott’s 30-year tenure began in 1989 when he originally signed on with Calibre where he was involved in the creation and marketing of the organization’s popular training courses and award-winning textbooks, videos and online publications.

In 1999, Scott launched The Buhrmaster Group, an organization focused on helping law enforcement training companies develop, market and expand their training efforts. Among his clients was Police1.com, which he signed on with full time as their vice president of training and editorial. During that period, Scott was named to the National Advisory Board of the Force Science Institute, at the time a newly developing organization which was also among his list of clients. Following a seven-year tenure at Police1, Scott signed on with Force Science full-time, initially serving as their vice president of operations and most recently serving as their COO.

Scott has been a long-time contributor to Police1 and has written extensively for other publications and Web sites in the law enforcement market. Additionally, he helped launch two of the most popular e-newsletters in the industry; the Street Survival Newsline and Force Science News. While at Police1, Scott served as the publisher of Police Marksman magazine and a contributing editor for Law Officer magazine.