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Spotlight: PowerDetails identifies need for software managing off-duty and overtime details

The company was created to make it easier for law enforcement agencies to communicate with their personnel and the businesses they serve

Company name: PowerDetails
Headquarters: Orlando, Fla.
Signature product: Off-duty and overtime management platform

1. Where did your company name originate from?

PowerDetails was originally a product under the same parent company as PowerDMS. Our founders, Josh Brown and Heath Hensley, identified needs in the law enforcement industry that were not being met, and focused their attention specifically on off-duty and overtime details. In the early 2000s a suite of “Power” products was developed and in 2012 PowerDetails separated into its own company. Andy Rivera took the lead as president and continues to serve in that role today. Since then, the PowerDetails brand has matured into its own stand-alone company, serving thousands of public safety personnel around the United States and Canada.

2. What was the inspiration behind starting your company?

The inspiration for PowerDetails came from identifying a significant need for software when it came to managing off-duty and overtime details. At the time (and still), so many departments were using pen/paper methods, or excel sheets, or mass email chains to schedule and distribute jobs amongst personnel, which made reporting and enforcing policies almost impossible. PowerDetails was created to solve these issues and make it easier for law enforcement agencies to communicate with their personnel and the businesses that they serve.

3. What is your signature product and how does it work?

PowerDetails is an off-duty and overtime management platform that helps agencies schedule jobs, distribute them to personnel, collect payments and keep accurate reports/records.

4. Why do you believe your products are essential to the police community?

PowerDetails is essential to public safety because it not only saves agencies time, money and resources, it also promotes fair and safe practices that ensure all parties involved are protected against financial/liability risks.

5. What has been the biggest challenge your company has faced?

One of the biggest challenges for PowerDetails has been raising awareness around the importance of efficient detail management. Many agencies do not realize how much time, energy and resources could be saved by using an intelligent software platform that streamlines communications from start to finish. Additionally, agencies expect the implementation of software to cost thousands of dollars when in reality PowerDetails is available at little to no cost.

6. What makes your company unique?

In comparison to our competitors, PowerDetails prides itself on providing the best designed and most powerful software solution in the market. We continuously consider the feedback we receive from customers and use that insight to update/improve our product.

7. What do your customers like best about you and your products?

PowerDetails is intuitive and easy to use. It saves off-duty/overtime coordinators a considerable amount of time and allows agencies to be more cost-effective. Additionally, the reporting capabilities within PowerDetails allow agencies to enforce rules and policies in a way that not only prioritizes officer health/safety, but also reduces the risk of liability concerns.

8. What is the most rewarding part of serving the first responder community?

Along with creating more opportunities for personnel to earn extra income, the PowerDetails platform promotes officer wellness by protecting them from exceeding their physical and mental limits in the line of duty.

9. Do you support any charitable organizations within public safety or the community? Tell us more.

PowerDetails supports several charitable organizations that are meaningful to our customers. Some of those organizations include:

10. Is there any fun fact or trivia that you’d like to share about your company?

PowerDetails first went live on March 11, 2006. Since then, the platform has been used to schedule more than $600 million in off-duty details.

11. What’s next for your company? Any upcoming new projects or initiatives?

Our company is always working on developing new and improved features within the app to serve our customers better. Beyond that, we look forward to raising awareness around the topic of officer wellness and how PowerDetails helps promote safer practices.