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Tyler Technologies signs first full-suite public safety agency in state of Maine

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Tyler’s solutions to bring improved response times, better records tracking, and effective emergency communication to Scarborough Public Safety

PLANO, Texas — Tyler Technologies, Inc. (NYSE: TYL) announced it signed an agreement with Scarborough Public Safety in Maine for Tyler’s public safety solutions including Enterprise Public Safety, Enforcement Mobile, and Fire Prevention Mobile.

“After a thorough selection and vetting process, we’re pleased to select Tyler’s Enterprise Public Safety, Enforcement Mobile, and Fire Prevention Mobile software solutions,” said Joseph Thornton, 911 director for Scarborough Public Safety. “This software system implementation will be critical to the success of our police and fire departments and emergency communications division. It will allow them to respond more quickly to residents, more accurately track records, and more effectively communicate with each other.”

Taking advantage of the latest cloud technology, Scarborough Public Safety will utilize this cloud-hosted suite, which is powered by Amazon Web Services’ (AWS) GovCloud, to bolster its public safety offerings in the following ways:

  • Enhanced, real-time communication between dispatch, police, and fire/EMS agencies within Scarborough and Old Orchard Beach that improves situational awareness and leads to data-driven responses with Enterprise CAD
  • Streamlined citation management allows for the creation, management, and deployment of electronic citations from mobile devices with Enforcement Mobile
  • Easy collection of payments from citations with the direct integration between Enforcement Mobile and the agency’s current usage of Tyler’s payment software solution
  • Improved fire prevention efforts with access to pre-plans, permits, and mission-critical data with direct integration between Fire Prevention Mobile and Enterprise CAD

“We are very excited to bring our public safety suite to Scarborough Public Safety, representing our first full-suite agency in Maine,” said Andrew Hittle, president of Tyler’s Public Safety Division. “For decades, Tyler’s had a large footprint in the state of Maine, with many municipalities taking advantage of our public administration and court solutions. Bringing our public safety solutions to Maine is an exciting endeavor for us. We’re confident our robust solutions will improve operations, accuracy, and communication for the agency’s police, fire, and emergency communications personnel.”

The town of Scarborough is located in Cumberland County on the southern coast of Maine, near Portland. It has a population of roughly 23,000.

About Tyler Technologies, Inc.

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 40,000 successful installations across nearly 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at