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Institutional Knowledge Project

When supervisors and leaders retire, they take with them decades of accumulated skills, experience and patterns of thinking about how things get done – also known as “institutional knowledge” – that may not be passed along. To collect that information, Police1 has created the Institutional Knowledge Project to create a repository of lessons learned around the management of people, policy, training, supervision and discipline that can be applied by future generations of police supervisors and leaders when handling similar situations.

An officer finds herself in an unsafe tactical position, a reminder to never forget the importance of cover and concealment
“I ordered the subject to stop and drop the weapon. He continued to walk toward me.”
Leaders have to exude an aura of control so the troops feel confident in going about doing their duty
A combination of factors enabled talking down an agitated subject in possession of two knives
Several incidents of vandalism and a victim at breaking point serves as a reminder of the value of persistence in policing
Just because one officer doesn’t like a certain tactic doesn’t mean it’s not feasible
An officer recounts the reasoning behind his decision not to use deadly force
When we listen to someone’s story, we just might find that the difference between ourselves and the person we encounter is razor-thin
If you practice all the ‘what-ifs,’ you will be ready to respond to any call, even the one you dread the most
A rookie quickly finds out that not everyone you encounter is pleased to see the cops
Non-punitive near-miss reporting can prevent serious injury or line-of-duty deaths by relying on the group’s collective experience
How a SARA approach to crime response combined with community outreach netted positive results