Risk management expert and Lexipol co-founder Gordon Graham provides a follow-up on his previous discussion about the risk frequency matrix, particularly focusing on how high-risk, low-frequency events can lead to significant errors in public safety.
He points out that while frequent tasks are typically performed well, the rare and high-risk tasks, especially those requiring immediate action without time to deliberate (Non-Discretionary Time tasks), are the most prone to critical mistakes. Graham emphasizes the importance of ongoing training for these critical tasks to prepare for inevitable split-second decisions.
Risk management expert Gordon Graham details how to combat the five reasons mistakes are made in public safety
