911

Dispatchers have resorted to using pen and paper, while officers must use encrypted radio while on patrol

During her 8-hour shift, Brittany Swetson will hear about a shooter, prowler and alligators — real and imagined

She called repeatedly to harass and “yell obscenities” at officers, according to the complaint and arrest affidavit

Deputies were sent out to the location at a zoo after the disconnected call

“The fries are lukewarm, but they’re not hot,” Antoine Sims told an officer

Austin’s 911 Mental Health Diversion Program is getting the right resources to mental health crises and lowering arrest rates

"What was his intent? To kill as many Richland County deputies as he could," Sheriff Leon Lott said

One of the three deputies who responded to the call was wounded in the shooting

City council members said the situation is a crisis that demands immediate action

With the Live911 software, deputies are able to respond to calls before they’ve been formally dispatched

Recent statistics show dispatchers routed 25% of the 2,400 mental health calls from January to March 2022 – not the 50% of calls the program promised

The 988 mental health crisis dialing code goes live July 16. The experts outline what to expect

Chief says officer shortage has police working overtime “just to handle the bare minimum”

The clerks were hired as part of the department’s unarmed pilot program, which allows trained, unarmed representatives to respond to non-emergent calls

“This is an illegal pursuit. They’re not supposed to be able to pursue,” a man says on the call