911

More states are adopting statewide NG911 plans and the use of text-to-911 continues to grow

During some shifts, the dispatch center has only had one person assigned to answer 911 calls for the entire city

The Live911 program will allow officers to utilize geo locations to program their patrol area into their vehicle’s computer

The Warren County Communications Center has received six calls generated by iPhones while their users were riding a Kings Island coaster

The system will now stop assigning old incidents the same priority designation as emergencies that are underway when residents reach out for help

Dispatchers have resorted to using pen and paper, while officers must use encrypted radio while on patrol

During her 8-hour shift, Brittany Swetson will hear about a shooter, prowler and alligators — real and imagined

She called repeatedly to harass and “yell obscenities” at officers, according to the complaint and arrest affidavit

Deputies were sent out to the location at a zoo after the disconnected call

“The fries are lukewarm, but they’re not hot,” Antoine Sims told an officer

Austin’s 911 Mental Health Diversion Program is getting the right resources to mental health crises and lowering arrest rates

"What was his intent? To kill as many Richland County deputies as he could," Sheriff Leon Lott said

One of the three deputies who responded to the call was wounded in the shooting

City council members said the situation is a crisis that demands immediate action

With the Live911 software, deputies are able to respond to calls before they’ve been formally dispatched