Public Outreach

Customer satisfaction: How Portland Police improved community trust with a follow-up

–

Bridging the communication gap in online crime reporting

5 tenets for customer service success in public safety

–

Law enforcement agencies focus on service and protection, but customer service is equally important

Equipment check: Tips for setting up your duty belt

–

Hero's pride

A review of placement options for the basic equipment each officer should carry on their duty belt

How a PD's community relations unit has strengthened its police-public relationship

–

The department's civilian employee duo strives to continually develop and build relationships to maintain trust – and have a little fun in the process

DC’s Special Liaison Branch builds positive police-public relations

–

“The SLB is all about having officers who understand and mirror the communities that they serve.”

‘Every day we get a new kid': Fla. PD builds bridges to community through soccer

–

“We have to make an impact and show them we’re not the bad guys,” Sgt. Danny Pacheco said

Detroit PD launches TV web show offering cash for crime tips

–

Detroit Rewards TV will air new episodes about an unsolved crime each week

'Front Porch Roll Call' connects La. PD with the people they serve

–

The New Orleans Police Department plans to hold the community event every month, with the location based on crime trends

Mayor-elect wants NYPD to resume beat cop patrols on streets

–

“The goal is to rebuild trust,” said Mayor-Elect Eric Adams

True de-escalation is a mindset before it's a tactic

–

Strategies to de-escalate the system to help things go right for people

Neighborhood watch goes virtual: Calif. PD using Zoom to bolster watch efforts

–

During the COVID-19 pandemic, the Tustin Police Department kept the lines of communication open in their community by using Zoom to host virtual meetings

Training day: How to set up a community outreach event to review police policy

–

When those creating policies hear from those most affected – the officers who are bound by the policy and the public – it has a profound and productive effect