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On-demand webinar: Blueprints for success: Lessons in real time crime center implementation

Join our expert panel as they share invaluable lessons and best practices for agencies aspiring to launch or enhance their real-time crimefighting capabilities

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Access this on-demand webinar by completing the “Watch this Police1 on-demand webinar” box on this page!

Aimed at law enforcement agencies interested in starting or improving their real-time crime centers, this panel discussion offers a comprehensive overview of the strategies that work, potential pitfalls to avoid, and the evolving technologies that are shaping the future of crime prevention and response.

Whether you’re from a small town looking to leverage new technologies or a large city aiming to expand your crime-fighting toolkit, our panelists provide valuable insights that can guide your journey toward establishing a more efficient and effective RTCC.

View this webinar to:

  • Understand the basics and benefits of RTCCs: Gain a foundational knowledge of what RTCCs are, how they operate, and the crucial role they play in modern policing strategies.
  • Learn how to navigate the implementation process: Learn from firsthand accounts about the steps involved in setting up an RTCC, from securing funding and choosing the right technology to staffing and training considerations.
  • Gain strategies for overcoming common challenges: Identify common hurdles that agencies may face when launching an RTCC and strategies for overcoming these obstacles, as shared by experienced panelists.
  • Discover how to leverage technology and data: Explore how different RTCCs utilize technology and data analytics to enhance situational awareness, streamline operations, and improve outcomes in crime prevention and response.

Attendees will benefit from the panelists’ reflections on what has worked well in their programs, what hasn’t, and how their lessons learned can help others in their RTCC journey.


“Expert speakers!”

“It was great having a panel of professionals from different agencies across the U.S.”

“The speakers were knowledgeable and had great information to help someone start a Real Crime Center.”

“A wealth of information.”


RTCC speaker lineup.jpg

L - R: Dalton Webb, Jamie Hudson, Justin Elliott, Ricky Pinksaw, Joe Shipp

Dalton Webb is a retired sergeant who spent 18 years with the Fort Worth (Texas) Police Department. He spent his career in a variety of assignments and developed the FWPD Real-Time Crime Center as an officer in 2012. Dalton retired as the supervisor over the RTCC in addition to being a Deputy Director over the FWPD Fusion Center. As a law enforcement instructor and speaker, Dalton has become one of the nation’s leaders in training and developing strategies on the concepts of integrating crime centers and technology into the daily mission of policing agencies. Under his leadership, the Fort Worth Real-Time Crime Center became a national model for technology-driven policing. Dalton helped found the National Real-Time Crime Center Association and was the first Vice President of Training and Development. He is currently the Director of Real Time Strategy for Flock Safety and frequently assists agencies with RTCC development and training.

Jamie Hudson is the Director of Real Time Consulting for Flock Safety. He served the law enforcement profession for 31 years before retiring in 2024. He held various roles within 9-1-1 communication centers and spent the final five years of his career building and growing the Real-Time Information Center at the Elk Grove (California) Police Department. He was one of the inaugural Board of Directors members for the National Real Time Crime Center Association. Jamie advocates for real-time policing strategies to be implemented in agencies without waiting to physically build a real-time crime center.

Lieutenant Justin Elliott began his career in 1998 for a police department in Northern California. He has served at the Sheriff’s Office in Spokane County, Washington since 2005. After holding past assignments in patrol, investigations, air support and the training unit as FTO Program Manager, Justin is currently the Commander of the Regional Intelligence Group 9 (RIG9) and the Sheriff’s Real Time Crime Center. His team of professionals, analysts and agency partners support field operations and major investigations through strategic, innovative public safety technology initiatives.

Retired Chief Ricky Pinksaw has proudly dedicated 35 years to the law enforcement profession, most recently as Chief of Police for the City of Emporia, Virginia from January 1, 2015, until April 1, 2024. Prior to his appointment as Chief of Police in Emporia, Chief Pinksaw served 25.8 years with the Culpeper, Virginia Police Department working his way through the ranks from patrol officer to Deputy Chief of Police. Chief Pinksaw utilized grant and funding opportunities to bring new technologies to the Emporia Police Department. This technology included a body-worn camera program, MDT lease program, and the entire slate of Flock Safety products including the Falcon ALPR, the Raven audio detection device, the Condor PTZ camera system, and Flock OS and Flock OS 911 systems culminating in the creation of a Real-Time Crime Center. With this commitment to the community and the belief that Law Enforcement Accreditation was symbolic of an agency’s journey to transparency and professional excellence, (Ret) Chief Pinksaw led the Emporia Police Department to two CALEA Advanced Law Enforcement Accreditation awards and most recently led his department through CALEA Communications accreditation.

Sergeant Joe Shipp has served with the Fort Worth Police Department since 1999. During his tenure as an officer, he was assigned to the Patrol Bureau and the Zero Tolerance sections where he was tasked with identifying and addressing repeat offenders committing violent and property crimes within the city’s south division. Upon promotion to Corporal, he was a team leader on the Zero Tolerance team where the unit developed procedures using in-depth incident research, real-time data mining, and undercover/electronic surveillance to identify and arrest more than 100 actors in progress of burglary offenses in a year. Sergeant Shipp was later assigned to the Electronic Surveillance Unit as a detective, where he was involved in the procurement, setup and deployment of Fort Worth’s city-wide camera project, as well as other electronic surveillance equipment. Sergeant Shipp is currently assigned as the supervisor of the Real Time Crime Center where his previous assignment experiences in crime analysis, real-time data mining, camera operation and video management are assisting the crime center in its mission to reduce violent crime through the city by identifying and apprehending violent criminals.