There are four stages of change when an organization undergoes a shift among its employees – Forming, Storming, Norming, and Performing. Leaders should keep these things in mind during each stage:
Forming – As a leader you must plant the seeds of trust while your employees begin to form their team. Establish ground rules and demonstrate that you are genuinely concerned with the progress of all members of your team. New additions to the group will be wondering what is expected of them and how they fit into the big picture. This is the time to establish common goals.
Storming – Often, conflicts emerge among a team in this stage of development. However, this time can also be a period of great creativity. During this stage it is imperative that you as a leader continue to be trustworthy. Small things count. Anticipate the difficulties that you and your team may face during this time. If you do, your transition to the next phase will be much easier.
Norming – At this stage the team starts to settle down a bit, things become more routine. Continue to lead by example, as group think is also common in this phase and can inhibit development. Make sure your decisions are never arbitrary. Be ready for the team to internally create processes to accomplish goals.
Performing – At last, everything is operating smoothly. Your team knows their job and may even do it extremely well. A leader should remember to take a step back at this point and let his or her people do their work. Micro-managing or over-managing at this stage can often lead to apathy or resentment.