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Transforming how agencies respond and investigate

Developing a real time policing capability requires more than just new hardware; it requires a strategic integration of technology and tactics. This resource provides a comprehensive roadmap for building real time response that supports patrol and investigations.

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DETECTING CRIME IN REAL-TIME
TURNING DATA INTO ACTIONABLE INTELLIGENCE
The Metropolitan Washington Council of Governments leads an interjurisdictional effort to display crime data and guide public safety decisions
A homegrown Power BI platform is redefining CompStat in Windsor, transforming static spreadsheets into live, visual command intelligence
By leveraging existing resources, collaborating across functions and utilizing cost-effective middleware tools, agencies can create a more cohesive data infrastructure
REAL TIME CRIME CENTER PROFILES
With a focus on camera integration and community outreach, this metro Atlanta agency’s RTCC has become a magnet and role model for neighboring agencies
Launched as the nation’s first RTCC in 2005, New York City’s integrated technology hub provides vital information for patrol officers and detectives
Learn how this agency effectively uses advanced technology for both large-scale event management and real-time crime prevention and response
Establishing a Real Time Crime Center (RTCC) is helping this Washington state county respond to, investigate and resolve more criminal cases than ever before
Southwest Florida is hurricane country, and Lee County’s real time intelligence center is always on the watch for extreme weather before, during and after it happens
Having 911 access helps crime analysts in the Chino Police Department’s Real Time Crime Center do their job proactively and effectively
DFR PROGRAMS IN ACTION
Prosper Police Department’s CAD-integrated DFR program shows how early aerial perspective — paired with patrol drones and grant-supported partnerships — can help growing agencies adjust response in real time
By cutting response times and boosting situational awareness, the agency is making patrol safer and more efficient
By integrating DFR operations into its real time information center, Elk Grove PD is enhancing situational awareness, community trust and officer safety
Scottsdale Police didn’t follow a template; it built a Drone as First Responder program designed around its terrain, staffing and commitment to transparency
Irving PD’s drones beat officers to the scene in over half of calls — and as civilian drone use grows, the agency is investing in tools to detect and manage airspace threats
With response times under a minute, real-time intelligence and a focus on de-escalation, Montgomery County’s Drone as First Responder program is redefining public safety
REAL TIME POLICING WEBINARS
Expert strategies for optimizing your Drone as First Responder program as it scales, from staffing and policy to technology integration and community engagement
Unlock your real time crime center’s full potential — optimize intelligence flow, streamline coordination and deliver real-time results that drive impact
Starting or expanding a DFR program? Get expert insights, real-world case studies and best practices to boost your agency’s efficiency in this must-watch webinar
POLICING MATTERS PODCAST
In an evolving field where seconds matter, RTIC experts from two California agencies explain how they turn high-tech information into real-time action to stop crime and save lives
Rahul Sidhu shares what agencies must know about building sustainable DFR programs — and why connectivity and AI will drive the next phase
Discover how the Glendale Police Department is using cutting-edge tech to solve crimes faster, boost community safety and lead the charge in modern law enforcement strategies
Chief Brian Bubar details how strategic tech deployments, community collaboration and proactive policing led to an 80% crime reduction in a city once ranked among America’s most violent
Two California police chiefs — one from sprawling Los Angeles, the other from a 2.6-square-mile city — share how collaborative data strategies and connected tech are revolutionizing crime prevention and response
See how Dunwoody Police are turning cutting-edge technology into real-world solutions for crime prevention and public safety
BUDGETING & FUNDING
At this year’s NRTCCA conference, Lexipol’s Samantha Dorm detailed how law enforcement can leverage grants to build and sustain real-time crime centers
Learn how to plan, fund and sustain a real time crime center with practical steps, proven funding sources and strategies to build community trust
From pilot staffing to community transparency, a successful DFR program demands strategic planning and smart investment — here’s what every agency needs to consider
Learn how to secure the funding you need to launch and sustain a DFR program that enhances officer safety, speeds response and improves community outcomes
COMPLETE COVERAGE
Nearly a year in, the $2 million hub is steering thousands of calls, spotting suspects in real time, and helping officers cut property and violent crime citywide
Days after launching drones tied to its Real Time Information Center, the Clovis Police Department used the technology to arrest a known shoplifter
Extremist tactics, sniper attacks and online incitement are reshaping the threat landscape, leaving officers with shrinking windows to respond
Flock’s tech is integrated into LE operations in 49 states; CEO Garrett Langley believes the tech could help “eradicate almost all crime”
According to the Anne Arundel County PD, homicides are down 14% since the beginning of the year, non-contact shootings are down 42% and commercial robberies are down 50%
AI agents can help alert agencies about potentially risky behavior before an incident happens, bridging the gap between private sector security concerns and public safety operations
In an era where technology significantly enhances law enforcement capabilities, Real Time Crime Centers (RTCCs) have emerged as a critical component for modern policing
The facility, funded by a $4.4 million state grant, uses drones, surveillance cameras and advanced communications to provide officers with real-time situational awareness
Officers monitoring the Colorado Springs PD Real-Time Crime Center told responding officers that a man involved in fights that prompted a 911 call had a gun in his pants
“The RTIC is about awareness, transparency, and delivering the right information to the right people at the right time,” said Chief of Police Chris Polen
Real Time Policing FAQ

What is real time policing?

Real-time policing is an operational approach that uses live data, intelligence and communications to support decision-making as incidents unfold. It focuses on delivering relevant information to officers, supervisors and command staff in the moment rather than after the fact.

What is a real time crime center?

A real time crime center is a centralized function where agencies collect, analyze and share live data to support active incidents and investigations. RTCCs often use tools such as cameras, license plate readers, drones and CAD data to provide situational awareness and actionable intelligence during ongoing events.

Do agencies need a real time crime center to practice real time policing?

No. While RTCCs are common, real-time policing can also be supported through analysts, supervisors or dispatch centers using shared systems or regional partnerships. The focus is on workflows and decision support, not a single physical location.

How is real time policing staffed?

Staffing models vary by agency size and resources. Some agencies use civilian crime analysts or intelligence specialists, while others rely on sworn personnel or hybrid teams. Smaller agencies may share analysts regionally or integrate real-time responsibilities into existing roles such as dispatch or investigations.