East Baton Rouge Communications District is modernizing emergency response with Enterprise and Vertex™ NG911. Through a strong partnership with CentralSquare, East Baton Rouge has built a full public safety ecosystem, in the cloud, that delivers a seamless experience from the 911 caller to the dispatcher to the officer in the field. By breaking down silos and enabling more coordinated, cross‑agency response, EBR is improving the community experience with Hero-Grade support they can rely on.