Dispatch, Call Centers & 911
Dispatch, Call Centers & 911 are essential to law enforcement operations, serving as the first point of contact for emergencies and critical incidents. This topic covers call-taking procedures, dispatch protocols, technology systems, and training that ensure accurate, timely communication between the public and responding officers. Effective dispatch operations improve response times, enhance officer safety, and support coordinated incident management. Related content on Incident Command explores how information from dispatch guides on-scene decision-making. Explore articles on best practices, technology advancements, and strategies to strengthen dispatch and 911 operations in law enforcement.
PRODUCT VIDEOS
Nicholas Bavaro provides a firsthand account of the rescue and recovery work that followed 9/11
FDNY Chief of Department John Esposito recounts FDNY’s devastating losses, the decisions that saved thousands of lives and why honoring 9/11 means preparing the next generation to meet the moment
COMPANY NEWS
Terrain Follow allows any Paladin drone to automatically adjust its altitude as the ground below rises and falls
East Baton Rouge Parish integrates CentralSquare’s end-to-end public safety platform in the cloud
Drawing on decades of expertise, the potential Hexagon spin-off helps organizations navigate uncertainty and manage change across the world’s most critical infrastructure