Dispatch, Call Centers & 911
Dispatch, Call Centers & 911 are essential to law enforcement operations, serving as the first point of contact for emergencies and critical incidents. This topic covers call-taking procedures, dispatch protocols, technology systems, and training that ensure accurate, timely communication between the public and responding officers. Effective dispatch operations improve response times, enhance officer safety, and support coordinated incident management. Related content on Incident Command explores how information from dispatch guides on-scene decision-making. Explore articles on best practices, technology advancements, and strategies to strengthen dispatch and 911 operations in law enforcement.
PRODUCT COVERAGE
Better data capture and faster insights are helping public safety agencies respond with greater confidence
COMPANY NEWS
Cloud-native HxGN OnCall Dispatch, OnCall Analytics and AI-enhanced HxGN Connect modernize communication and collaboration in D.C. metro area
Built on Drone as a First Responder (DFR) technology, Knighthawk 2.0 is designed to modernize public safety infrastructure around the globe by strengthening emergency response, protecting first responders, and safeguarding communities when it matters most
FirstNet Compact Rapid Deployables, AT&T LEO Cell Trailers and LEO Emergency Communication Portables and AT&T Amphibious Vehicle are delivering connectivity