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• What frustrates cops on the job? (infographic)

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  From poor management to politics to clunky software, officers share what gets under their skin

• How one Michigan dispatch center integrated its 911 technology for better location accuracy from mobile callers

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  The integration of RapidSOS into Tyler Technologies’ New World Enterprise CAD brought new capabilities to the forefront

• Sponsored content

  Here's how the city of Chicago is putting public safety first

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  CentralSquare Technologies

  By investing in improving its CAD system, Chicago is setting an example of how enhanced communication and integration is critical in public safety

• How one Colorado police department uses connected software solutions to expand capabilities

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  Castle Rock PD uses a range of software solutions to streamline processes, increase situational awareness and share critical information with regional agencies to increase public safety beyond their borders

• What if the emergency center has an emergency?

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  How one Georgia 911 center stays ready to deploy a pop-up dispatch center when disaster hits

• How mobile-first apps are changing law enforcement

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  Apps built for tablets, smartphones and smartwatches put mission-critical information at hand while improving efficiency, situational awareness

• Your agency’s guide to building a real-time operations center (eBook)

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  With the right tools in place, information from a variety of sources can be absorbed and analyzed as events unfold

• How do officers feel about their agency’s CAD system? (infographic)

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  Download the free infographic to see what other officers are saying and how your CAD compares

• How to buy secure communications equipment

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  When purchasing police secure communications equipment make sure to consider ease of use, durability and long-term upgrades

• How to avoid information overload with an integrated records management system

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  Tyler Technologies’ New World RMS provide role-based information that improves agency efficiency, performance tracking and situational awareness

• How cops can stay connected with apps and wearables

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  Consider mobile devices like tablets, smartphones and smartwatches to keep officers linked to communications centers while they're working in the field

• How changes in technology are evolving the role of the emergency dispatcher

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  New apps and software are helping make next-generation 911 a reality

• How one consolidated dispatch center manages a mountain of calls

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  Tyler Technologies’ New World CAD system increases service and efficiency for one West Virginia agency

• Mobile Incident Reporting Systems

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  Mobile CAD/RMS software integrated into advanced tablets and touch screen monitors. Get more information on this tablet-based solution.

• CAD software makes infinite customized information possible

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  No limit on what information an agency can add to the system, including warnings, prior incidents and resident information.

• Priority Dispatch discusses Active Shooter Dispatch protocol at IACP 2012

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  Priority Dispatch discusses its yet-to-be-released active shooter protocol with Dave Smith. Call consistency with dispatchers is critical for officers responding to crises. Communications personnel need to be certified after training. The perpetual updates in protocols take officer input into consideration and change according to needs of agencies.