Trending Topics

Tech Pulse in Focus: Police1 talks with Andrea Cortez about Elk Grove’s Real-Time Information Center

Andrea Cortez is a 17-year law enforcement veteran and analyst at Elk Grove (Calif.) Police Department’s Real-Time Information Center

In today’s fast-paced world, the role of technology in law enforcement has become increasingly pivotal. At the heart of this technological evolution lies the real-time information center, a hub that leverages cutting-edge tools to aid police departments in their relentless pursuit of safety and justice.

I sat down with Andrea Cortez, Real-Time Information Center analyst at Elk Grove Police Department in California, to get an exclusive peek behind the curtain of her daily endeavors. Throughout the interview, Cortez sheds light on her critical responsibilities, from monitoring live surveillance feeds to analyzing vast amounts of data, all aimed at preventing crime and ensuring community safety.

She also delves into the sophisticated technology that powers the center, illustrating how it serves as the backbone for their operations. Furthermore, Cortez discusses the significant impact these centers have on curbing crime and elaborates on why a career in real-time crime centers presents a fulfilling opportunity for those passionate about marrying technology with law enforcement to make a tangible difference in society.

Read the full interview here.

Sarah Calams, who previously served as associate editor of and, is the senior editor of and In addition to her regular editing duties, Sarah delves deep into the people and issues that make up the public safety industry to bring insights and lessons learned to first responders everywhere.

Sarah graduated with a bachelor’s degree in news/editorial journalism at the University of North Texas in Denton, Texas. Have a story idea you’d like to discuss? Send Sarah an email or reach out on LinkedIn.