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How to calmly respond to an angry elected official

Utah police officers kept their cool and remained professional as a city councilor ranted about their lack of training and conduct

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Law enforcement officers are no strangers to angry and amped up suspects. A Utah city councilman berated officers who responded to his home to investigate a motor vehicle collision involving his teenage son. In the midst of his fiery rant, officers stayed composed, underscoring the value of professionalism. Just as important, the officer’s calmness and professionalism show how vital it is for agencies and city leaders to stand behind responders when they do the right thing.

In this episode of The Brief: Wellness Edition, Emily Hitchings and Greg Friese discuss this incident, the importance of staying cal and techniques to lower the temperature when a suspect or bystander is overly emotional.

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“Use that good training of emotional intelligence ... take some nice deep breaths, recognize that this isn’t the person’s best day and that the calmer you can be, the more you project calm.”

About The Brief: Wellness Edition

The Brief: Wellness Edition video series explores the wellness implications of current events for public safety professionals. Each episode brings a timely conversation that connects unfolding events to the day-to-day realities of first responders.

Police1 Staff comprises experienced writers, editors, and law enforcement professionals dedicated to delivering trusted, timely, and actionable information and resources for public safety. As the leading source for law enforcement news, resources, and training, Police1 is committed to supporting officers with expert advice, industry updates, and career development tools. From breaking news to in-depth analysis of critical topics, Police1 Staff provides the knowledge and insights you need to stay informed and ahead in the field of policing.

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