911 and Dispatch
Amid a nationwide staffing shortage, learn how you can support the lifesaving role of public safety dispatchers – the FIRST first responders
5G is here for both fixed locations and vehicles
List ranks occupations by level of stress, driving home the importance of hiring responders who can remain calm during high-stress situations
“Hang in there. We will find you. Have faith.”
The county’s Emergency Telephone System Board recently awarded $1 million in grants to dispatch centers and police and fire departments allowing agencies to purchase equipment
A state trooper was justified when he shot a 76-year-old man last summer inside a home mistakenly linked to a 911 call
The role, though thankless, is endlessly important.
Tweets from the Lawrence Police Department reminded residents that political issues are not enough of a reason to call emergency services
The policy change comes after a recent officer-involved shooting
Baltimore County will receive $4M to upgrade its 911 equipment, allowing operators to receive texts, photos and videos and to provide better locational data
Though those voices on the other side of the radio are nearly ubiquitous, many officers don’t know a lot about their dispatchers
Dispatchers prioritized the call as a burglary, but officers were tied up on other calls
IAED protocols help calltakers ask the right questions, provide better service and ensure first-responder situational awareness
Police traced the call and found the man in a tent at a state park
Robert D. Collins was charged with two misdemeanor counts alleging improper use of the 911 system and possession of drug paraphernalia
Suspect immediately began shooting when the two officers arrived — resulting in a 15 minute gun battle in which all 3 were injured
Decade-long, multi-billion dollar effort to overhaul its 911 system is $700 million over budget and years behind schedule
Distraught woman messaged police this week telling them she was going to hurt herself, but she refused to pick up her phone
Police Chief William McCollom called 911 around 4:15 a.m. and reported shooting his wife, Margaret, inside the couple’s bedroom
Police arrived four minutes after a 911 call reporting an attempted suicide, to find the bodies of 4
In less than a week, someone had made more than 4K calls to 911. At one point, emergency dispatcher Kari Bueno was receiving three to four calls a minute
Veteran dispatchers failed to inform first responders that gunman had threatened to shoot police if they came to his residence in prior incident
Two young brothers are likely hoping they haven’t landed on Santa’s naughty list after police showed up at their doorstep
Relatives of a woman who was found fatally beaten more than six hours after a neighbor first called 911 are suing Denver and some of its dispatchers
Man who called 911 to report a suspicious car on Halloween was fired upon several times by officers who mistook him for an armed suspect
Officer opened fire after man wielding dual knives took a fighting stance and yelled, “you’re gonna shoot me, you’re gonna shoot me”
According to deputies, the man asked the dispatcher how she felt about handcuffs
FDNY officials say dispatchers worked manually during the outage and sent out emergency crews by radio
As police raced to a high school last week in response to reports of a possible shooter, they faced the daunting task of trying to secure a maze of buildings
At one point, the dispatcher noted that she could hear a bubbling sound as if something was cooking
Man has been charged with making three 911 calls to report bogus emergencies simply because he was lonely and wanted paramedics to show up
MOST POPULAR
- Fla. woman called 911 more than 11,000 times this year to ‘belittle’ police
- Users report OnePlus5 phones malfunction when dialing 911
- Suspicious person calls and third-party racial profiling
- National 911 program releases 2019 data
- NYC expands program that sends EMTs, social workers to mental health calls