911 and Dispatch
What you may be overlooking when considering a Drone as First Responder program
A discussion of the groundbreaking findings of Carbyne’s “Pulse of 9-1-1 State of the Industry Survey” and the state of the emergency communications profession
When the chief takes all the dispatchers to lunch in celebration of National Public Safety Telecommunicators Week, someone has to answer the radio!
The policy change comes after a recent officer-involved shooting
Baltimore County will receive $4M to upgrade its 911 equipment, allowing operators to receive texts, photos and videos and to provide better locational data
Though those voices on the other side of the radio are nearly ubiquitous, many officers don’t know a lot about their dispatchers
Dispatchers prioritized the call as a burglary, but officers were tied up on other calls
IAED protocols help calltakers ask the right questions, provide better service and ensure first-responder situational awareness
Police traced the call and found the man in a tent at a state park
Robert D. Collins was charged with two misdemeanor counts alleging improper use of the 911 system and possession of drug paraphernalia
Suspect immediately began shooting when the two officers arrived — resulting in a 15 minute gun battle in which all 3 were injured
Decade-long, multi-billion dollar effort to overhaul its 911 system is $700 million over budget and years behind schedule
Distraught woman messaged police this week telling them she was going to hurt herself, but she refused to pick up her phone
Police Chief William McCollom called 911 around 4:15 a.m. and reported shooting his wife, Margaret, inside the couple’s bedroom
Police arrived four minutes after a 911 call reporting an attempted suicide, to find the bodies of 4
In less than a week, someone had made more than 4K calls to 911. At one point, emergency dispatcher Kari Bueno was receiving three to four calls a minute
Veteran dispatchers failed to inform first responders that gunman had threatened to shoot police if they came to his residence in prior incident
Two young brothers are likely hoping they haven’t landed on Santa’s naughty list after police showed up at their doorstep
Relatives of a woman who was found fatally beaten more than six hours after a neighbor first called 911 are suing Denver and some of its dispatchers
Man who called 911 to report a suspicious car on Halloween was fired upon several times by officers who mistook him for an armed suspect
Officer opened fire after man wielding dual knives took a fighting stance and yelled, “you’re gonna shoot me, you’re gonna shoot me”
According to deputies, the man asked the dispatcher how she felt about handcuffs
FDNY officials say dispatchers worked manually during the outage and sent out emergency crews by radio
As police raced to a high school last week in response to reports of a possible shooter, they faced the daunting task of trying to secure a maze of buildings
At one point, the dispatcher noted that she could hear a bubbling sound as if something was cooking
Man has been charged with making three 911 calls to report bogus emergencies simply because he was lonely and wanted paramedics to show up
Police arrested a man for drugs after he pocket-dialed 911 and dispatchers heard him talking about getting high and going to a drug dealer’'s house
The police reports say that immediately after the shooting, the girl said she felt the gun was too much for her and had hurt her shoulder
Police arrived at a downtown bar as dispatchers relayed initial witness 911 reports that the suspect had opened fire into the club
A 911 dispatcher is in trouble over his response to a mother who called for help after her 10-month-old son accidentally locked himself in her car
New mobility app promised VPN support and security
Two-way radio, wearable microcomputer, and handheld device help process and organize information so you can focus on your job
New vehicle radio extender offers portable radio coverage extension for public safety
