911 and Dispatch
Take a look at a comprehensive list of the APCO police 10 codes and their meanings
Pushing decision-making power down to the front line empowers people and fosters buy-in
Next-gen technology that keeps public safety connected to mission-critical tools
The virtual event is designed to identify strategies for combatting dangerous and wasteful practice of placing fake 911 calls to elicit an emergency response
The teenager texted landmarks and other “identifiable information” she was seeing, which helped the Ventura County Sheriff’s Department quickly dispatch deputies
The University Police Department wanted a seamless KVM solution integrating multiple systems over IP
1,800 public service professionals gathered to discuss how technology provides operational continuity and interoperability
Antoinette Finau served as an emergency services dispatcher with the Alameda County Sheriff’s Office for nearly 3 years
The curriculum includes courses like swatting incident identification, policy recommendations and technology considerations
Virtual event will take place on May 22 and provide expert advice from industry leaders regarding how to combat a dangerous practice that is increasing in frequency and severity
“I’ve got shots fired and an officer down,” a marshal can be heard saying over police radio. “Multiple rounds are being fired at officers”
Payne County 911 Authority to improve agency coordination and reliability of its 911 system
Outages were reported in Texas, Nebraska, Nevada and South Dakota; the Federal Communications Commission is investigating the issue
“School safety extends beyond the perimeters of the school facilities, so we need solutions like CentralSquare’s CAD to integrate mapping and create a seamless flow of information for our responders,” said DPS Dispatch Supervisor Jennifer Weston
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
The technology, which proved itself during the pandemic, not only helps with employee retention but can ease police departments’ budget constraints
They’ll soon prove a valuable ally against staff shortages and call surges
Examining the potential for social media platforms and live video feeds to revolutionize the way emergency calls are handled, providing dispatchers with unprecedented situational awareness
The shootout occurred when Ft. Lauderdale Police Department officers, believing the man was holding someone else in the hotel room with him, instructed him to exit the room with his hands up; instead, he emerged with a gun
The Orange County Sheriff’s Department is implementing a 911 screening process that involves a few short questions to determine if a deputy or a mental health expert will respond to the call
Weld County Sheriff Steve Reams announced that patrol deputies will be temporarily reassigned to jail shifts; employees will be relocated back to their desired assignments “as soon as possible”
Shoplifting without evidence and juvenile problems without a nexus to crime are among the calls Henrico Police patrol officers will no longer respond to
Of the 1.3 million calls answered by Atlanta’s emergency line last year, only 45,000 were considered high-priority
Pittsburgh police will only respond to calls of in-progress emergencies as part of new staffing plan
Chief Larry Scirotto aims to reduce the bureau’s call volume from 200,000 calls to 50,000 calls this year
The Lincoln partnership will allow dispatchers to directly connect 911 callers going through a mental health crisis to the 988 call center
“I hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve,” Rep. Norma Torres said
The La Mesa Police Department implemented SPIDR Tech with the goal of improvinginteractions between police and the community
Neighboring cities have been sending officers and firefighters since the Feb. 18 shooting; correctional officers, medics and dispatchers will join them to allow Burnsville first responders to attend the Feb. 28 funeral
Several police departments and agencies nationwide acknowledged the difficulties as many AT&T customers reported a total outage that left them unable to connect to the internet or place calls
The $1.4 million center can get real-time intelligence and even video footage during crisis situations through Aurora’s Critical Incident Intelligence Center
“It’s a sense of accomplishment to know that I put my mind to something, and I set out those goals and I obtained those goals,” Wendy Massey said
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
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