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On-demand webinar: How does AI empower public safety answering points (PSAPs) today?

AI enhancements improve call handling efficiency and optimize workflows

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Amy Petersen

Access this on-demand webinar by completing the “Watch this Police1 on-demand webinar” box on this page!

With nearly 240 million 911 calls received each year, public safety answering points (PSAPs) face the challenge of processing vast amounts of information quickly. To assist telecommunicators in managing data and enhancing efficiency, artificial intelligence has been successfully integrated into call-handling software. While AI cannot replace the invaluable role of a telecommunicator, it serves as a powerful tool to help them work more effectively. Discover how AI is transforming Next Generation 911 call handling and empowering PSAPs to optimize their workflows in this webinar.

WHAT ATTENDEES LIKED FROM THIS PRESENTATION:

“The speakers were very knowledgeable in their fields.”

“Great webinar!”

“Lots of useful, pertinent information!”

MEET THE SPEAKERS:

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L - R: Chris Bennett, Becca Zapata

Chris Bennett was the founder and Chief Product Officer of Callyo, now working in Product Management for Motorola Solutions. Bennett holds over 60 software patents ranging from safer methods for hostage negotiations to controlled phone calls with victims of abuse. Chris is a graduate of both Harvard University’s Technology & Innovation Program and The Wharton School of Business. He is an active member of St. Pete’s startup community as an organizer of 1 Million Cups. If you can’t find him at his computer he’s probably fishing the waters of Tampa Bay.

Becca Zapata is a Lead UX Researcher at Motorola Solutions. She studied Communication Design at Washington University in St. Louis. Her work in technology, AI, and public safety has led her to contribute to innovative projects such as VESTA NXT and IBM’s Watson Chatbot. She currently lives in Austin, TX with her husband and dog, Brisket.