Letter: Tell dispatchers you appreciate them

April 8-14 is designated as National Telecommunicator Week

Chicago Daily Herald

I am writing this letter as an announcement regarding an important group of professionals who work out of the public view alongside police and fire departments. These are the people who dispatch your police, fire and emergency medical services. They are responsible for answering your calls and sending help when needed.

Emergency telecommunications specialists are trained to provide life-sustaining instructions such as childbirth, CPR and Heimlich instructions while at the same time dispatching emergency personnel to help. They work 24/7 to ensure the health and safety of the citizens in the communities they serve. They perform their duties with passion, dedication and commitment.

Now is the time of the year to honor these professionals. April 8-14 is designated as National Telecommunicator Week. Please take some time to honor these individuals by thinking of all the behind the scenes work they do.

— Diane Constanty
Shift supervisor, NSECC

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