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The impact of conscientious leadership in law enforcement

It’s the quiet force that propels our departments forward, making communities safer and teams stronger

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Conscientious leaders demonstrate unflagging dedication to their duties that permeates every facet of their work, leaving a profound impact on the department they serve.

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In the sphere of law enforcement, the discourse often centers on qualities such as bravery, decisiveness and strategic acumen. However, there’s a less conspicuous yet profoundly influential attribute that merits our consideration: conscientiousness. This article delves into the pivotal role played by conscientious leadership in law enforcement, shedding light on its far-reaching influence across various facets of departmental operations.

Those who step up stand out

Leaders characterized by conscientiousness within law enforcement exhibit a distinctive set of characteristics. They are painstakingly thorough, deeply attentive to details and unwavering in their commitment to excellence. Their unflagging dedication to their duties permeates every facet of their work, leaving a profound impact on the department they serve.

I recall my early days as a supervisor, when my days off often involved fielding calls from officers seeking last-minute time off, followed by making a series of calls to officers from other shifts to fill the gaps. At times it felt as though I devoted more time to off-duty scheduling than I did to active duty. However, this diligence spared me many surprises regarding team availability, setting me apart from other supervisors. While others were inclined to avoid such tasks during their time off, I proactively took on these responsibilities, and it did not go unnoticed by managers and executives. They understood they could not demand additional off-duty commitment from their supervisors, but those who voluntarily stepped up stood out.

A meticulous approach maximizes productivity

Efficiency forms the backbone of a thriving law enforcement agency. Conscientious leaders immerse themselves in the intricacies of daily operations, optimizing schedules, resource allocation and workflow processes. Their meticulous approach ensures the seamless operation of the department, minimizing downtime and maximizing productivity.

As my work weeks typically commenced without significant scheduling issues, I found myself with the capacity to accomplish more for my team. I delved into training initiatives and undertook collateral assignments, building a reputation among my peers and superiors for maintaining a well-organized and efficient work routine. Personally, I recognized the need for this kind of routine in my day-to-day operations. Having been somewhat disorganized in my early years, I acknowledged the professional need to help myself. I utilized a task list and ensured I either completed or made progress toward each task every day. As each task was ticked off, my workload lightened, affording me the flexibility to relax when necessary or take on additional responsibilities. I relished being regarded as the “go-to” individual at work, engaging in new projects and having access to “inside information.”

Cultivate a supportive environment

In the demanding realm of law enforcement, motivation plays a pivotal role in sustaining morale and performance. Conscientious leaders excel at cultivating supportive environments, offering regular feedback, recognizing achievements and providing genuine support. Their approach inspires their teams to excel, fostering cultures of dedication and camaraderie.

Remarkably, some supervisors failed to invest time in recognizing their personnel’s accomplishments, often deeming them inconsequential, as officers were merely fulfilling their expected duties. I firmly believe a modicum of encouragement and motivation begets a continuation of commendable behavior. Taking the time to compose a few lines to highlight your team’s accomplishments not only grants them the recognition they deserve but also demonstrates your conscientious concern for their personal growth and professional development.

Anticipate challenges

Forethought is a hallmark of conscientious leadership. These leaders proactively anticipate potential challenges, keeping their officers well-prepared to confront evolving scenarios through ongoing training and skill development. By staying updated with the latest advances in law enforcement, they empower their teams to handle complex situations effectively.

During my tenure as a detective bureau sergeant, I consistently sought out pertinent training courses to enhance the skills of our detectives. This investment resulted in our detectives being among the most highly trained individuals in our agency. They attended specialized training related to their case assignments and subsequently shared their knowledge with our patrol officers, improving their performance as both patrol officers and report writers. Thanks to the evolving expertise of our detectives, they served as second and third sets of eyes during report reviews, cultivating a culture of exceptional report writers within our agency.

Proactivity prevents problems

Conscientious leaders possess a discerning ability to observe, enabling them to identify issues before they escalate. They are proactive in addressing problems at their root, thereby preventing crises from emerging. By anticipating potential challenges, they maintain a safe and secure environment for both officers and the communities they serve.

Let’s face it: No one appreciates an individual who consistently identifies problems without offering potential solutions. A conscientious leader not only recognizes problems and potential issues but actively works toward solutions to mitigate them. During my tenure in the detective bureau, our unit faced criticism for the substantial amount of overtime we worked. Recognizing the need to justify our overtime to executives, I developed a comprehensive data tracking system in an Excel spreadsheet. This system not only logged hours and expenditures but also provided reasoning and justification for the overtime. A few months later, during a meeting with the unit’s leadership, the chief inquired about the high overtime rates. I promptly presented the data, showing the specific cases and tasks associated with each instance of overtime, thereby justifying it. This information proved instrumental in assuaging concerns on the city’s side regarding the overtime budget, ultimately resulting in increased funding for our unit’s overtime budget.

In conclusion

While attributes like courage and strategic thinking undoubtedly merit attention, conscientiousness silently forms the bedrock of leadership in law enforcement. Leaders who embrace this quality, with their meticulous approach and unwavering commitment, ensure operations run seamlessly, challenges are met head on and officers are prepared for whatever comes their way.

As we navigate the intricacies of law enforcement, let us acknowledge and celebrate the significance of conscientious leadership. It represents the quiet force propelling our departments forward, making our communities safer and our teams stronger.

Stay vigilant, stay conscientious and stay safe.

Aram Choe is a 24-year veteran of law enforcement in Southern California. He currently serves as a lieutenant at the El Monte Police Department and is an adjunct professor of strategic communication at California Baptist University. Choe’s podcast, the 911Strong Podcast, has been in the top 200 podcasts on the Apple podcast charts since its debut at #75 in 2019. Choe has a strong presence on social media under the handle 911Strong, which has afforded him the opportunities to appear on national television as a law enforcement expert. Choe was the host of The Debrief on the First Responders Network and can currently be seen as a panel expert on television’s syndicated iCrime with Elizabeth Vargas. Follow Aram on Instagram, YouTube and Facebook.
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