911 and Dispatch
From livestreaming a fire to locating a lost hunter, integrating consumer communications with CAD systems can improve responses
Cloud-native CAD systems provide PSAPs, ECCs, and first responders with cutting-edge innovation
Learn about the most common threats the industry is facing
Congresswoman Norma Torres, who previously worked as an LAPD dispatcher, wants to upgrade the status of 911 operators from clerical workers to first responders
After two years of research, a team of experts has determined that it will cost between $9.5 and $12.7 billion over the next ten years to expand NG911
Verizon seeks innovators to accelerate 5G technology development for first responders
When the unthinkable occurs, 911 operators are the first contact the public has with first responders
Uber will now send emergency dispatchers the rider’s location as well as the make, model, color and license plate number of the car they’re in
The report said nationwide Next Generation 911 implementation will cost between $9.5 billion and $12.7 billion over 10 years
911 centers nationwide are struggling with dispatchers temporarily unable to take an inbound emergency call due to calling a 911 hang-up back from a watch
Cyberattacks on 911 communication centers have physical consequences. How can you ensure your department’s security is up to par, and what questions should you ask third-party vendors to protect your assets?
The State of 911 webinar will discuss how a new digital version of the NG911 Readiness Checklist will make it easier to use
The U.S. Department of Transportation and the U.S. Department of Commerce’s grant program will help upgrade call centers to Next Generation 911 capabilities
The upcoming operating system will automatically relay a caller’s location to dispatchers in an effort to “reduce emergency response times”
The company also announced a 911 integration pilot in a few select markets that allows a rider’s location and trip details to be automatically sent to the 911 dispatcher
“Individuals have used Cambria County radio frequency to transmit false information while posing as police officers”
Take a walk in the shoes of a Georgia sheriff’s deputy and dispatcher as she describes what it means to “wear the badge”
The trace of a 911 call mistakenly led Clinton police to an address unrelated to the call
An investigation was launched after reports claim that refurbishment engineers are overwhelming dispatchers with accidental 911 calls
The tech company allowed several U.S. 911 centers to use their data to pinpoint a caller’s location
February 16, 2018, marks the 50th anniversary of 9-1-1. Let’s take a look at what the future holds for our nation’s emergency number.
The number 9-1-1 was chosen primarily because those three consecutive numbers were not in use within the U.S. phone systems as a prefix or area code
The mother of four said she had no money or food and 911 was the only number she could call because she no longer had phone service
The report is an important resource in improving emergency communications systems
In a note to the Somerville PD, the young boy promised not to call again except in an “emerginsy”
April Briscuso, 40, was arrested in November amid an investigation into whether she pocketed some of the money she helped raise for former Officer Craig Tudor
The dispatcher was fired after he fell asleep during a 2005 call concerning a 6-month-old infant who had stopped breathing
Average wait times increased from 26 seconds in August to 30 seconds in September
After two families claimed deaths due to 911 issues, Assistant Dallas Police Department Chief David Pughes said he is confident it will not happen again
Improve your agency’s ability to manage police calls quickly and effectively
At its worst, some 75,000 calls poured in, more than eight times the normal 24-hour load, and those dialing sometimes endured long waits to reach an operator
When alerted with the technology, responders would receive the phone’s location as well as livestream video or audio
