By Police1 Staff
PHOENIX — Seeking to strengthen both officer preparedness and community trust, Phoenix Police Chief Matt Giordano detailed new steps aimed at reinforcing de-escalation practices, expanding training and increasing access to less-lethal tools after a series of officer-involved shootings.
Giordano told AZFamily.com that the initiatives reflect the department’s commitment to continuous improvement and to providing officers with the resources they need to safely manage rapidly evolving situations.
“We understand how deeply concerning this is to our community and we share your concern,” Giordano said in a department statement. “Policing demands courage, split-second decision making and compassion in the toughest moments. While every situation is different and often rapidly evolving, we continue to place a focus on de-escalation strategies and the use of less-lethal options whenever possible.”
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The department will launch a refresher course on its use-of-force policy and Integrating Communications, Assessment and Tactics (ICAT) training. A new review process will also require officers involved in critical incidents to complete targeted training within 30 days, with an emphasis on de-escalation, communication, tactics, officer safety and supervisory oversight.
Other measures include expanding access to less-lethal tools such as pepper ball launchers, TASER 10 devices and 40mm operators. The department is also offering incentives for officers to complete Crisis Intervention Training, which prepares officers for encounters with individuals in behavioral or mental health crisis. Phoenix police will also work with the Office of Accountability and Transparency to implement recommendations for strengthening investigative processes and policy compliance.
The Phoenix Law Enforcement Association, which represents the city’s officers, did not immediately respond to a request for comment on the proposed measures.
Giordano said the changes are designed to ensure officers are supported in the field while building public confidence in the department’s work.
“These efforts reflect our commitment to learning from every incident, refining our practices and strengthening community trust,” he said. “I am proud of the dedication and professionalism our officers regularly show in serving this community and will continue to support them with the training and tools they need to protect and serve effectively. Through transparency, training and thoughtful engagement, we’re building a safer Phoenix together.”
