911 and Dispatch
Autonomous call centers show promise, but integrating AI poses key challenges
The technology, which proved itself during the pandemic, not only helps with employee retention but can ease police departments’ budget constraints
They’ll soon prove a valuable ally against staff shortages and call surges
Fire, EMS, police and 911 departments in Porter County are collaborating to apply for funding for the more efficient alerting system
The county has been given a deadline of 55 days to pay the bill, which is about $500,000 over its budget, after which first responders will no longer have radio communications access
NG911 technology will improve LE response to critical incidents such as active shooters, natural disasters and other potential mass casualty responses
The report looks at trends and information from 911 emergency services at the state level across the country
The pandemic will solidify new best practices for agencies to manage a disaster that inhibits physical EOC operations
The dispatch unit was hit particularly hard, officials said
The EMTs working for a Brooklyn hospital were robbed of their medical bag while inside an elevator
Analysis of data reported to police via 911 calls reveal opportunities to reduce violent outcomes
Sheriff Michael Zurlo praised the dispatchers for their professionalism and dedication during the emergency that happened in the middle of their shift
St. Paul City Council is expected to pass a resolution this week that will lead to auditing routine 911 calls
Chief Deputy Anthony Dwyer said they were already charging a handful of communities, leaving some to wonder why others didn’t have to pay
The new legislation is called the Caution Against Racial and Exploitative Non-Emergencies Act, also known as CAREN
The “safety band” spectrum used to keep first responders from getting caught in traffic en route to an emergency may be opened up for use by unlicensed Wi-Fi users
Responder Corp, RapidSOS, the Orleans Parish Communication District and the Western Fire Chiefs Association were awarded the grant to develop the R2 Network
A new call system isn’t imminent, but mental health officials have been directed to start identifying ways to shift mental health crisis calls away from police
A letter sent to all York County fire, EMS and police chiefs stated first responders must perform nonemergency communications tasks themselves until staffing issues are resolved
Officials said the 911eye system will equip first responders with important details about a scene, such as the color of smoke or severity of a car crash
Interim Police Chief Adrian Diaz said he’s moving cops out of specialty units and into patrol to cut back on overtime and improve 911 response times
Software allows patrol officers to monitor incoming 911 calls in their immediate area providing the ability to hear information in real time
Advocates for the proposed program say it would be a more humane way to treat people in crisis and police could still be called for backup
Officials say the breach may have leaked the names and addresses of those who tested positive for the virus
The integration of the two technologies will get first responders detailed information about the crash before they arrive on scene
Users can provide their home address, describe their vehicles and give information about any medical conditions, disabilities and allergies
The sheriff’s comments came after the library said it was considering making a statement supporting the Black Lives Matter movement
The woman called 911 because she couldn’t afford to buy a replacement
Hundreds of complaint calls, disturbances and mostly verbal arguments have been reported over masks
The integration of RapidSOS into Tyler Technologies’ New World Enterprise CAD brought new capabilities to the forefront
‘Live 911' allows officers to listen in on 911 calls as they come into dispatch
Amy Cooper called police to report she was being threatened by “an African-American man”
The Baltimore Police Department is using data collection and analysis to make informed decisions about staffing and resource allocation
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