911 and Dispatch
A dispatch supervisor’s review of a new headset and earpiece designed for them
N-ear’s new behind-the-head boom microphone delivers easy-wearing performance
From livestreaming a fire to locating a lost hunter, integrating consumer communications with CAD systems can improve responses
Chief Deputy Anthony Dwyer said they were already charging a handful of communities, leaving some to wonder why others didn’t have to pay
The new legislation is called the Caution Against Racial and Exploitative Non-Emergencies Act, also known as CAREN
The “safety band” spectrum used to keep first responders from getting caught in traffic en route to an emergency may be opened up for use by unlicensed Wi-Fi users
Responder Corp, RapidSOS, the Orleans Parish Communication District and the Western Fire Chiefs Association were awarded the grant to develop the R2 Network
A new call system isn’t imminent, but mental health officials have been directed to start identifying ways to shift mental health crisis calls away from police
A letter sent to all York County fire, EMS and police chiefs stated first responders must perform nonemergency communications tasks themselves until staffing issues are resolved
Officials said the 911eye system will equip first responders with important details about a scene, such as the color of smoke or severity of a car crash
Interim Police Chief Adrian Diaz said he’s moving cops out of specialty units and into patrol to cut back on overtime and improve 911 response times
Software allows patrol officers to monitor incoming 911 calls in their immediate area providing the ability to hear information in real time
Advocates for the proposed program say it would be a more humane way to treat people in crisis and police could still be called for backup
Officials say the breach may have leaked the names and addresses of those who tested positive for the virus
The integration of the two technologies will get first responders detailed information about the crash before they arrive on scene
Users can provide their home address, describe their vehicles and give information about any medical conditions, disabilities and allergies
The sheriff’s comments came after the library said it was considering making a statement supporting the Black Lives Matter movement
The woman called 911 because she couldn’t afford to buy a replacement
Hundreds of complaint calls, disturbances and mostly verbal arguments have been reported over masks
The integration of RapidSOS into Tyler Technologies’ New World Enterprise CAD brought new capabilities to the forefront
‘Live 911' allows officers to listen in on 911 calls as they come into dispatch
Amy Cooper called police to report she was being threatened by “an African-American man”
The Baltimore Police Department is using data collection and analysis to make informed decisions about staffing and resource allocation
To meet the evolving needs of law enforcement, a CAD/RMS platform must be customizable, user-friendly and cloud-based
During hard times, it can be difficult to remember the good you or your employees have done, but that’s the heart of workplace engagement
It is critical that agencies prepare, educate and train dispatchers to evaluate the signs and symptoms of COVID-19
Twin Cities-area police, paramedics and firefighters are recalibrating their response to the spread of the new coronavirus
We lose 1,000 Americans a day to sudden cardiac arrest – here’s how cops could help
Virginia research project highlights possible solutions for filling hiring and knowledge gaps
This list will have you shaking your head in disbelief
Dispatcher Tim Teneyck was connected to the call on Nov. 13 and at first, he thought the woman had dialed the emergency line by mistake
While Uber first introduced the emergency button in 2018 across the country, Massachusetts is the first state to have it implemented statewide
The lawsuits accuse the county of failing to properly train dispatchers, not warning officers that errors happened and not ensuring the 911 mapping system was accurate
