Dispatcher

The bipartisan bill was co-authored by Rep. Norma J. Torres, who is a former LAPD dispatcher, and Rep. Brian Fitzpatrick, a former FBI agent

Remote desktop units have enabled an ECC to maintain operations during large-scale emergencies even when employees are unable to report to the 911 center

Fire, EMS, police and 911 departments in Porter County are collaborating to apply for funding for the more efficient alerting system

The report looks at trends and information from 911 emergency services at the state level across the country

The pandemic will solidify new best practices for agencies to manage a disaster that inhibits physical EOC operations

The dispatch unit was hit particularly hard, officials said

Analysis of data reported to police via 911 calls reveal opportunities to reduce violent outcomes

Sheriff Michael Zurlo praised the dispatchers for their professionalism and dedication during the emergency that happened in the middle of their shift

Subtle shifts in thinking add up to big results, offering greater levels of resilience to draw from during challenging times

Chief Deputy Anthony Dwyer said they were already charging a handful of communities, leaving some to wonder why others didn't have to pay

The new legislation is called the Caution Against Racial and Exploitative Non-Emergencies Act, also known as CAREN

The "safety band" spectrum used to keep first responders from getting caught in traffic en route to an emergency may be opened up for use by unlicensed Wi-Fi users

A new call system isn't imminent, but mental health officials have been directed to start identifying ways to shift mental health crisis calls away from police

A letter sent to all York County fire, EMS and police chiefs stated first responders must perform nonemergency communications tasks themselves until staffing issues are resolved