Dispatcher

In an effort to fill vacancies, city officials gave dispatcher salaries a boost in July; as a result, the PD hired 26 new dispatchers

The Collier County Sheriff’s Office rolled out a new technology that will allow callers to send media directly to dispatchers during 911 calls

“The situation is at a crisis point given the volume of calls and the level of crime that’s reported,” said Barry Donelan, the head of Oakland's police union

What you may be overlooking when considering a Drone as First Responder program

Learn about the most common threats the industry is facing

A discussion of the groundbreaking findings of Carbyne's "Pulse of 9-1-1 State of the Industry Survey" and the state of the emergency communications profession

Jackson County agreed to supply funding for an "emergency" situation after Kansas City government could not provide it

Within the dashboard, users will find details such as basic complainant and suspect info, complaint types and the resolutions of cases

Officials announced the expansion of a pilot program into Newark that partners mental health screeners with police officers

The City of Biddeford is now offering fully certified dispatchers $41 an hour to help fill in the gaps on a part-time basis

75% of respondents said the high-stress nature of the job was the major factor in staffing shortages

Hayward dispatchers and public safety personnel are having to track calls using pen and paper

Former Hialeah dispatchers say calls are unanswered because the 911 center is severely understaffed

Austin sergeants work overtime as call takers in addition to their other duties as department struggles with vacancies

When the chief takes all the dispatchers to lunch in celebration of National Public Safety Telecommunicators Week, someone has to answer the radio!