Crisis Negotiation
Discover how officers can apply the ICE-T framework to isolate threats, contain risks and establish communication, ensuring the best possible outcome in dangerous crisis situations
The “3 Cs” can increase the chances of successful decision-making and scene management during these complex incidents
With 24 years in policing, Isabel McDonald brings the compassion, dedication and empathy of a former funeral service director to her role as a K-9 officer and peer support advocate
While a deputy was searching a vehicle, the driver got into the car and drove off with the deputy still inside; after the man did not heed instructions to stop, the deputy shot him, causing the car to crash
A female hostage was also shot; the suspect surrendered and was arrested by Ontario Police Department officers after an hours-long standoff
A tense hostage situation unfolded in a McDonald’s parking lot, where a suspect held a woman at knifepoint inside a semi-truck
“It was a chaotic scene,” Lee County Sheriff Carmine Marceno said. “We applied all technology — that’s the robodog, our SWAT team, electronic, surveillance [and] drones”
A legal and practical perspective
One suspect was killed in a shootout with officers and the other was arrested; the victim was uninjured and one officer sustained a non-life threatening injury
"[The suspect’s] objectives were to get into a shootout with law enforcement, kill law enforcement and be killed by law enforcement,” Chief Scott Vermillion said
The teen was safely reunited with her mother, but that outcome required quick coordination between at least six law enforcement agencies in two states within 27 hours
Video shows the 17-year-old suspect shooting at windows inside the Sangamon County Juvenile Detention Facility while holding a juvenile resident hostage
“We couldn’t spend too much time negotiating and risk the safety of the child,” Lt. Jennifer Kohrell said. “The actions of the officer saved the child’s life”
The officer who was killed was a member of the SWAT team and the wounded officer was going into surgery
Gain a comprehensive overview of the current state of research on de-escalation tactics and techniques, and how this research informs training in law enforcement
When the officers announced their arrival, they immediately came under fire
Investigators were able to identify a fingerprint from a ransom note allegedly left by the suspect, who was in a database from a 1999 DWI case
The Lafayette PD uses technology like video game engines to train on consequence management, drones in the sky and a digital coaching platform
Chief Joseph Cecile recorded videos of himself to build trust with the suspect; the videos were texted to the suspect and hours later, the standoff was over
First-arriving officers can get things rolling, and specialized teams can communicate with subjects more easily
Hostage negotiators spoke on the phone with the knife-wielding man for two hours; SWAT members then broke into the building and rescued two women
SWAT officers, using “less-than-lethal” ammunition, were able to free the 73-year-old guard two hours after he was taken hostage
The motive behind the abduction remains under investigation but Corrections Director Jennifer Clemons-Abdullah said one inmate demanded pizza
Two brothers barricaded themselves inside an apartment; the situation escalated when officers entered the home and an exchange of gunfire ensued
The suspect told the woman he was an undercover officer, showed her a badge and placed her in handcuffs before putting her in the back of his vehicle
When Long Beach officers arrived to the parking lot, they saw the suspect standing outside of the car and they observed the girl mouth the word ‘help’
Learn how drones and two-way communications devices are reinventing how law enforcement responds to incidents
Stamford police, EMS, behavioral health members and firefighters worked together to end a 6-hour standoff
The woman’s 12-year-old son called 911 and gave a description of the suspect’s vehicle; Helicopter and body camera video captured the rescue
As an LAPD SWAT team leader and crisis negotiator, Jonathan explains how crisis negotiation skills help officers in tactical situations and everyday patrol
The infant was crying when officers found the car seat, rushing to pick him up. “It’s OK, it’s OK,” one of the officers who found the child said in the BWC video
The career criminal with 58 felony convictions threatened law enforcement and bail bondsmen in a tense standoff that ended in gunfire
Officers talked with the man with help from negotiators; after a nearly six-and-a-half-hour standoff, he agreed to surrender
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